Automated Dispatch Protocol for Emergency Response
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Solution Overview
Problem
Conventional emergency dispatch systems often experience prolonged response times due to time-consuming dispatch processes, which can be attributed to the need for manual unit searches, radio broadcasts, and acknowledgments, leading to delays in emergency responder deployment.
Innovation Solution
An automated dispatch protocol that integrates with CAD systems and Emergency Responder Locator (ERL) systems to generate electronic dispatch instructions based on predetermined schemes, reducing the need for manual searches and radio communications, and utilizing GPS information to quickly identify and dispatch the closest available responders.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If manual unit searches, radio broadcasts, and acknowledgments are used for dispatch, then responders can be notified, but dispatch time is prolonged
Solution Approach 1:
The patent replaces manual mechanical dispatch processes (unit searches, radio broadcasts, acknowledgments) with an automated electronic dispatch system that uses computer algorithms to identify and notify responders, eliminating the time-consuming manual steps while maintaining reliable notification
Solution Approach 2:
The system enables automated self-service dispatch where the computer automatically performs unit searches, generates dispatch instructions, and sends notifications without requiring manual operator intervention for each step, thus reducing dispatch time while ensuring reliable responder notification
2Loss of time
If automated dispatch protocol is implemented, then dispatch time is reduced, but system complexity increases
Solution Approach 1:
The patent implements a multi-functional automated dispatch system that integrates unit search, responder identification, dispatch instruction generation, and notification delivery into a single unified platform, reducing overall system complexity despite the advanced capabilities provided
Solution Approach 2:
The system performs preliminary actions by pre-configuring dispatch schemes and maintaining ready-to-use responder databases, so that when dispatch is needed, the system can quickly execute automated protocols without requiring complex real-time decision-making, thus reducing dispatch time while managing complexity
Data Source
AI summary
A method and system for an automated dispatch protocol are described. Display information may be generated for multiple dispatch schemes that correspond to different types of emergency responses. Once a dispatch scheme is selected, a computer-aided dispatcher (CAD) may generate electronic broadcast instructions that are to be wirelessly transmitted to one or more emergency responders. The dispatch scheme selection may be in response to an input provided by an operator of a viewing station in which the display information is presented. One or more signals may be generated such that the CAD and/or an emergency responder locator can identify the emergency responders to be dispatched. The signals may include incident location information received from an emergency service and/or incident location information computed from coordinate information received from one or more sensors.