Automated Dispatching Framework for Global Network Management
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Solution Overview
Problem
Network administrators face laborious tasks in managing global networks with multiple regions, as existing systems lack automated solutions for communication and diagnostics across regions with incompatible private network address allocations, leading to inefficiencies in handling failures and malicious attacks.
Innovation Solution
An automated dispatching framework is introduced, utilizing globally accessible queues and data storage services to facilitate communication between a global administration server and network bastion servers, allowing commands to be propagated to affected equipment and status updates to be relayed back, enabling automated actions and manual support through a trouble ticket system.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If network administrators manually manage global networks with multiple regions, then they can perform diagnostics and configuration changes, but the process becomes laborious and inefficient
Solution Approach 1:
The system enables automated self-service through the global administration server that automatically detects network issues, dispatches diagnostic tools, and performs configuration changes without requiring manual administrator intervention in each region. The bastion servers and queues work autonomously to manage network equipment across multiple regions.
Solution Approach 2:
The network management system is segmented into distributed components including global administration server, multiple region-specific bastion servers, and separate queue systems. This segmentation allows parallel processing of network management tasks across different regions simultaneously, improving overall productivity while reducing time loss through distributed automated operations.
2Reliability
If regions use incompatible private network address allocations, then each region maintains network independence, but communication and diagnostics between regions become difficult
Solution Approach 1:
The bastion servers act as intermediary components between the global administration server and private network equipment in each region. They provide a standardized access point that mediates communication across regions with incompatible address allocations, enabling diagnostics and configuration while preserving each region's network independence and private addressing scheme.
Solution Approach 2:
The global administration server and bastion server architecture provides universal access capabilities across all regions regardless of their specific private network address allocations. The system performs multiple functions including diagnostics, configuration management, and automated response actions through a unified interface that works across incompatible network environments.
3Loss of time
If automated actions are implemented, then response time to failures and attacks improves, but system complexity increases
Solution Approach 1:
The system implements preliminary action by pre-configuring automated response rules and diagnostic procedures in the global administration server. When failures or attacks are detected, pre-programmed actions are automatically executed based on the nature of the incident, enabling rapid response without complex real-time decision-making logic. This reduces response time while keeping the automation framework manageable through rule-based approaches.
Data Source
AI summary
Disclosed are various embodiments that provide an automated dispatching framework for global networks. Monitoring services in private networks monitor networking devices in the private networks. Events are reported by the monitoring services by storing the events in a queue in a global network. A network support management service retrieves the status updates from the queue. Support actions are implemented by the network support management service based at least in part on the status updates.


