Automated Document Processing System for Form Submission

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Solution Overview

Problem

Document processing and form submissions are inefficient due to the need for manual data entry and inconsistency across different service providers, often requiring users to search for outdated financial records.

Innovation Solution

An automated document processing system that uses computing devices to complete forms using stored information, connecting issuer and provider computing environments via a network to automatically generate and submit forms based on transaction records and submission templates.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If manual data entry is used for form completion, then users can fill out forms with existing information, but the process is time-consuming and prone to errors

Engineering Contradiction:
Improveform completion speedVSAvoidtime spent on data entry
Core Design Contradiction:
ProductivityVSLoss of time

Solution Approach 1:

The system enables self-service by automatically retrieving and populating form fields using stored user data and transaction records. The computing device performs data collection and form completion autonomously without requiring manual user input, thereby resolving the contradiction between productivity and time loss.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The system performs preliminary actions by pre-storing user information, transaction records, and form templates in a database. When form completion is needed, the system retrieves this pre-prepared data and automatically fills the forms, eliminating the need for real-time manual data entry and significantly reducing time consumption.

Inventive Principle:
Principle #10Preliminary action

2Reliability

If manual form completion is used, then users can submit forms to service providers, but accuracy and consistency across different providers are compromised

Engineering Contradiction:
Improvedata accuracyVSAvoidconsistency across providers
Core Design Contradiction:
ReliabilityVSEase of operation

Solution Approach 1:

The system implements a universal form completion mechanism that works across multiple service providers. By using a standardized database structure and automated retrieval processes, the system ensures consistent and accurate data population regardless of which service provider's form is being completed, thereby improving both reliability and ease of operation.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The system incorporates feedback mechanisms by validating retrieved data against form requirements and transaction records. The automated system cross-checks information accuracy and ensures data consistency across different provider forms, reducing errors and improving reliability while maintaining ease of operation.

Inventive Principle:
Principle #23Feedback

3Loss of information

If users manually search for financial records, then they can find necessary information, but the process is inefficient and time-consuming

Engineering Contradiction:
Improveaccess to financial recordsVSAvoidtime to locate records
Core Design Contradiction:
Loss of informationVSLoss of time

Solution Approach 1:

The system performs preliminary actions by pre-collecting and storing financial transaction records, user information, and supporting documentation in a structured database. When form completion is required, the system automatically retrieves the necessary records without requiring users to search through physical or digital archives, thereby eliminating time loss while ensuring complete information access.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system acts as an intermediary between users and their financial records. The computing device with stored database serves as a mediator that automatically queries, retrieves, and presents relevant financial information to the form completion process, eliminating the need for manual searching while ensuring accurate and complete data access.

Inventive Principle:
Principle #24Intermediary (Mediator)

Data Source

PatentUS20240296280A1Automated document processing
Publication Date: 2024.09.05 AMERICAN EXPRESS TRAVEL RELATED SERVICES CO INC
  • US20240296280A1 patent drawing
  • US20240296280A1 patent drawing
  • US20240296280A1 patent drawing

AI summary

Disclosed are various embodiments for automated document processing. An automatic submission criterion and a submission template for a provider service can be stored in association with a user account. The submission template can specify how to complete submissions for the provider service. A transaction record comprising transaction data can be received in association with the user account. In an instance in which the automatic submission criterion matches the transaction record, a submission to the provider service can be completed and submitted according to the submission template and based at least in part on the transaction data.