Automated Event Analysis System for Computing Networks

Resolve Bottlenecks,
Find Innovative Solutions
Generate Solutions

Solution Overview

Problem

Manual event analysis in electronic computing and communication systems is resource-intensive and prone to human error, requiring significant time and effort to identify and remediate issues within complex network topologies.

Innovation Solution

Automated event analysis and management systems that automatically discover system elements, generate network topology representations, investigate events, evaluate remediation priorities, and perform auto-remediation, reducing human intervention and increasing efficiency.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If manual event analysis is performed, then human expertise can identify and remediate issues, but significant human resources and time are consumed

Engineering Contradiction:
Improveevent analysis accuracyVSAvoidtime for event analysis
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The system enables automated self-service event analysis where the computing system automatically discovers events, enumerates topology, investigates issues, and remediates problems without human intervention. The system serves itself by autonomously performing tasks that previously required human analysts, thereby reducing time consumption while maintaining analysis quality through systematic automated processes.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

Manual mechanical analysis processes are replaced with automated computational systems. The patent substitutes human analysts with an automated event management system that uses computational algorithms to discover events, enumerate network topology, investigate issues, and implement remediation, thereby eliminating the time-consuming manual processes while maintaining or improving analysis reliability.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

2Difficulty of detecting and measuring

If manual event analysis is performed, then complex network topologies can be investigated, but significant human resources are required

Engineering Contradiction:
Improvenetwork topology investigation capabilityVSAvoidhuman resource utilization
Core Design Contradiction:
Difficulty of detecting and measuringVSProductivity

Solution Approach 1:

The system automatically enumerates network topology and investigates complex configurations without requiring human resources. The automated system performs topology discovery, element identification, and relationship mapping autonomously, enabling the handling of complex network topologies while eliminating the need for significant human resource投入.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

Manual investigation processes for complex network topologies are replaced with automated computational systems. The patent employs automated topology enumeration and investigation mechanisms that can process complex network configurations efficiently, substituting human analysts with computational algorithms that handle the complexity without resource constraints.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

3Productivity

If automated event analysis is implemented, then human resource utilization is reduced, but system complexity increases

Engineering Contradiction:
Improveevent analysis efficiencyVSAvoidautomation system complexity
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The automated event management system performs multiple functions including event discovery, topology enumeration, event investigation, priority evaluation, and automated remediation within a single integrated platform. This multi-functionality consolidates what would otherwise require multiple separate systems, managing complexity through unified design while delivering high productivity across all event management tasks.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The automated system divides event management into distinct modular components: event discovery module, topology enumeration module, event investigation module, priority evaluation module, and remediation module. This segmentation allows each component to be independently developed, tested, and maintained, managing overall system complexity through modular architecture while maintaining high overall productivity.

Inventive Principle:
Principle #1Segmentation

Data Source

PatentEP3684013B1Automated electronic computing and communication system event analysis and management
Publication Date: 2024.11.13 SERVICENOW INC
  • EP3684013B1 patent drawingFigure 1
  • EP3684013B1 patent drawingFigure 2
  • EP3684013B1 patent drawingFigure 3~4

AI summary

A method comprises: receiving, via one or more processors, an indication of an event in a computing system, wherein the computing system comprises a plurality of elements; identifying, via the one or more processors, an element of the plurality of elements corresponding to the event; determining, via the one or more processors, a value for a metric for the element; and in response to determining that the value is outside a range associated with the metric, generating, via the one or more processors, a remediation priority for the element based at least in part on a metric weight associated with the metric. A non-transitory, computer-readable, and tangible medium and a computing system is also disclosed.