Automated Knowledge Search for Root Cause Analysis
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Solution Overview
Problem
Current problem analysis tools, such as TechOptimizerâ„¢, excel in identifying specific issues but fail to provide solutions, particularly in situations requiring the identification of causes or effects of events, relying heavily on personal domain knowledge and independent research.
Innovation Solution
Integration of automated knowledge search capabilities within computer-based systems that reformulate cause or effect statements into queries for databases, utilizing semantic algorithms or keyword queries to retrieve relevant information from knowledge search engines, thereby facilitating root cause analysis and failure mode effects analysis.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If automated knowledge search capabilities are integrated into problem analysis tools, then productivity and accuracy of analysis are improved, but device complexity increases
Solution Approach 1:
The patent introduces an intermediary component (knowledge search interface) that connects the problem analysis tool with external knowledge bases. This intermediary automatically formulates queries based on problem statements and retrieves relevant information, thereby improving productivity without requiring the core analysis engine to become more complex. The intermediary handles the complexity of interfacing with external systems while keeping the main tool relatively simple.
2Measurement precision
If personal domain knowledge is used for identifying causes and effects, then measurement precision is improved, but loss of time increases
Solution Approach 1:
The patent implements preliminary action by pre-organizing knowledge in external knowledge bases before it is needed for analysis. The system automatically queries these pre-organized knowledge bases during problem analysis, eliminating the need for researchers to conduct time-consuming independent research. This maintains measurement precision by accessing relevant information while dramatically reducing the time loss associated with independent research.
Solution Approach 2:
The patent uses copying by creating structured representations of domain knowledge in external knowledge bases that can be automatically queried. Instead of relying on individual researchers to recall or research domain knowledge, the system copies and stores this knowledge in an accessible format, allowing rapid retrieval during analysis while maintaining the precision of expert knowledge.
3Ease of operation
If automated query formulation is implemented, then ease of operation is improved, but device complexity increases
Solution Approach 1:
The patent implements self-service by enabling the problem analysis tool to automatically formulate and execute queries without requiring manual intervention from the user. The system autonomously translates problem statements into search queries, retrieves results from knowledge bases, and presents relevant information. This greatly improves ease of operation while the complexity is contained within the automated query formulation component rather than requiring complex user interactions.
Data Source
AI summary
Problem analysis system, given either half of a cause-effect relationship, automatically formulates a natural language or Boolean query that is automatically submitted via a knowledge search tool to a database of cause-effect relationships, and responses to this query from the database are automatically provided.


