Automated Knowledge Search for Root Cause Analysis

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Solution Overview

Problem

Current problem analysis tools, such as TechOptimizerâ„¢, excel in identifying specific issues but fail to provide solutions, particularly in situations requiring the identification of causes or effects of events, relying heavily on personal domain knowledge and independent research.

Innovation Solution

Integration of automated knowledge search capabilities within computer-based systems that reformulate cause or effect statements into queries for databases, utilizing semantic algorithms or keyword queries to retrieve relevant information from knowledge search engines, thereby facilitating root cause analysis and failure mode effects analysis.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If automated knowledge search capabilities are integrated into problem analysis tools, then productivity and accuracy of analysis are improved, but device complexity increases

Engineering Contradiction:
Improveproductivity of problem analysisVSAvoidcomplexity of problem analysis tool
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The patent introduces an intermediary component (knowledge search interface) that connects the problem analysis tool with external knowledge bases. This intermediary automatically formulates queries based on problem statements and retrieves relevant information, thereby improving productivity without requiring the core analysis engine to become more complex. The intermediary handles the complexity of interfacing with external systems while keeping the main tool relatively simple.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Measurement precision

If personal domain knowledge is used for identifying causes and effects, then measurement precision is improved, but loss of time increases

Engineering Contradiction:
Improveprecision of cause-effect identificationVSAvoidtime for independent research
Core Design Contradiction:
Measurement precisionVSLoss of time

Solution Approach 1:

The patent implements preliminary action by pre-organizing knowledge in external knowledge bases before it is needed for analysis. The system automatically queries these pre-organized knowledge bases during problem analysis, eliminating the need for researchers to conduct time-consuming independent research. This maintains measurement precision by accessing relevant information while dramatically reducing the time loss associated with independent research.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The patent uses copying by creating structured representations of domain knowledge in external knowledge bases that can be automatically queried. Instead of relying on individual researchers to recall or research domain knowledge, the system copies and stores this knowledge in an accessible format, allowing rapid retrieval during analysis while maintaining the precision of expert knowledge.

Inventive Principle:
Principle #26Copying

3Ease of operation

If automated query formulation is implemented, then ease of operation is improved, but device complexity increases

Engineering Contradiction:
Improveease of knowledge searchVSAvoidcomplexity of query formulation system
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The patent implements self-service by enabling the problem analysis tool to automatically formulate and execute queries without requiring manual intervention from the user. The system autonomously translates problem statements into search queries, retrieves results from knowledge bases, and presents relevant information. This greatly improves ease of operation while the complexity is contained within the automated query formulation component rather than requiring complex user interactions.

Inventive Principle:
Principle #25Self-service

Data Source

PatentUS7805455B2System and method for problem analysis
Publication Date: 2010.09.28 ALLIUM US HOLDING LLC
  • US7805455B2 patent drawing
  • US7805455B2 patent drawing
  • US7805455B2 patent drawing

AI summary

Problem analysis system, given either half of a cause-effect relationship, automatically formulates a natural language or Boolean query that is automatically submitted via a knowledge search tool to a database of cause-effect relationships, and responses to this query from the database are automatically provided.