Automated Messaging for Missed Calls
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Solution Overview
Problem
There is a need for a service that automates the process of sending messages after a phone call is terminated without connection, as existing methods are time-consuming and inefficient, especially for mobile users seeking to conserve text space and time.
Innovation Solution
An automated messaging system that detects missed calls and prompts the caller with preset or customizable message options, including text, music, and images, which can be sent automatically to the callee, and also provides predictive response options for the callee to respond quickly and efficiently.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If a user manually creates and sends a follow-up message after a missed call, then the message can be personalized and sent, but the process is time-consuming and requires multiple steps
Solution Approach 1:
The system pre-prepares multiple message templates and options before the user needs to send a message. When a missed call is detected, the system automatically presents pre-configured message choices to the user, eliminating the need for manual message composition and reducing the time required to send a follow-up message.
Solution Approach 2:
The system automatically detects missed calls and initiates the messaging process without requiring manual intervention. The automated system monitors call status, identifies missed calls, and promptly presents messaging options to the user, allowing the system to serve itself in detecting and responding to missed calls.
2Adaptability or versatility
If the system provides multiple messaging options including text, music, and images, then communication versatility is improved, but device complexity increases
Solution Approach 1:
The system is designed to handle multiple types of messages (text, music, images) through a unified platform. The automated messaging system can detect missed calls and present various message types through a single interface, allowing one system to perform multiple messaging functions without requiring separate applications or complex device configurations.
Solution Approach 2:
The messaging options are divided into distinct categories (text messages, music files, images) that can be independently selected and sent. This segmentation allows the system to provide diverse messaging capabilities while maintaining a simple, organized user interface where each message type is clearly separated and easily selectable.
3Productivity
If the system automatically prompts users with messaging options after missed calls, then productivity is improved, but automation complexity increases
Solution Approach 1:
The system continuously monitors call status and provides immediate feedback when a missed call is detected. Upon detecting a missed call, the system automatically prompts the user with relevant messaging options, creating a feedback loop that accelerates the message-sending process by immediately responding to the missed call event with actionable options.
Solution Approach 2:
The system pre-configures messaging options and templates in advance, so that when a missed call occurs, the user is immediately presented with ready-to-send messages rather than having to compose them from scratch. This preliminary preparation of message options significantly increases productivity by reducing the time from missed call detection to message sending.
Data Source
AI summary
Techniques for automatically prompting a calling user to send a message to a called user, the calling user using a calling device and the called user using a called device, the method including receiving, at a processor in the calling device, an indication that a call from the calling device to the called device has disconnected, determining, at the processor in the calling device, whether the call connected before receiving the indication that the call has disconnected, and in response to determining that the call did not connect before receiving the indication that the call has disconnected, determining that the call was a missed call. Methods and devices for automatically prompting a user with predictive message response options are also disclosed.