Automated Personal Information Update System

Resolve Bottlenecks,
Find Innovative Solutions
Generate Solutions

Solution Overview

Problem

Current methods for updating personal information, such as name or address changes, across various entities are manual and inefficient, requiring individuals to contact multiple organizations, often involving paper forms or website logins.

Innovation Solution

An automated system that allows users to submit updates through a single application or website, which then automatically updates the information across associated entities, using a data collection module, network interface, and backchannel communications to manage and control personal information updates.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If manual updating methods are used (printing and mailing paper forms or logging into multiple websites), then users can update their personal information with various entities, but the process requires contacting multiple organizations individually and involves significant manual effort and time

Engineering Contradiction:
Improveease of updating personal informationVSAvoidtime required to update information across multiple entities
Core Design Contradiction:
Ease of operationVSLoss of time

Solution Approach 1:

The patent introduces an intermediary service that acts as a mediator between the user and multiple entities. The user provides updated personal information to this service, which then automatically distributes the updates to all relevant entities (utility companies, government offices, banks, etc.). This intermediary eliminates the need for users to manually contact each entity individually, significantly reducing both the operational effort and time required for information updates.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The patent combines multiple separate update operations into a single unified action. Instead of requiring users to separately update information at each entity (utility company, driver's license office, post office, banks, etc.), the system merges these operations by allowing the user to submit one update request that is then automatically propagated to all relevant entities simultaneously or in sequence.

Inventive Principle:
Principle #5Merging (Combining)

2Reliability

If users manually update information at each entity individually, then each entity receives accurate updated information, but the complexity of managing multiple updates across different organizations increases significantly

Engineering Contradiction:
Improveaccuracy of information updateVSAvoidcomplexity of update process
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The intermediary service manages the complexity of coordinating updates across multiple entities with different requirements and communication channels. It handles the logistics of distributing information to each entity appropriately while maintaining accuracy. The user interacts only with the intermediary, which manages all the complex interactions with various entities behind the scenes, thus reducing perceived complexity while maintaining reliability.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The system segments the update process into distinct functional components: information collection from the user, processing/validation of the update data, identification of relevant entities, and distribution to each entity. This segmentation allows each component to be optimized independently and makes the overall complex process more manageable and reliable.

Inventive Principle:
Principle #1Segmentation

Data Source

PatentUS11836241B1Automatic update of user information
Publication Date: 2023.12.05 ALLSTATE INSURANCE COMPANY
  • US11836241B1 patent drawing
  • US11836241B1 patent drawing
  • US11836241B1 patent drawing

AI summary

Methods, computer-readable media, software, and apparatuses may assist a user in automatically updating their personal information across a plurality of entities which have previously stored the user's personal information.