Automated Resource Access Manager for Communication Systems
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Solution Overview
Problem
Existing communication systems face delays and inefficiencies in manually managing user access to resources, leading to unauthorized access and difficulties in auditing permissions, which degrades user experience and increases errors.
Innovation Solution
An automated resource access manager with requester, approver, and access records interfaces automates user access requests, grants or denies access based on predefined criteria, and periodically audits and updates access records to ensure compliance and accuracy.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If manual access management is used, then users can access resources through human review, but delays and inefficiencies occur in the access request process
Solution Approach 1:
The system enables self-service access management where users can request access to resources autonomously through an automated interface. The automated resource access manager processes these requests without requiring manual intervention from administrators, allowing the system to serve itself in managing access permissions while maintaining security through predefined criteria evaluation.
Solution Approach 2:
The system performs preliminary actions by pre-defining access criteria and automatically evaluating user requests against these criteria before granting access. This preliminary automated evaluation reduces the time required for access requests by handling routine approvals without human intervention, while still maintaining reliability through structured security checks.
2Productivity
If automated access management is implemented, then processing speed increases, but system complexity increases
Solution Approach 1:
The access management system is segmented into distinct functional components: the requester interface for users to submit requests, the automated resource access manager for processing requests against predefined criteria, and the approver interface for human review when necessary. This segmentation allows each component to perform its specific function efficiently, reducing overall system complexity while maintaining high productivity.
Solution Approach 2:
The automated resource access manager acts as an intermediary between users and resources, automatically evaluating access requests against predefined criteria. This intermediary layer handles the complex evaluation logic centrally, simplifying the interfaces exposed to users and resource owners while maintaining high processing efficiency through automated decision-making.
3Measurement precision
If periodic auditing is performed, then access record accuracy improves, but additional time and resources are required
Solution Approach 1:
The system implements periodic auditing of access records at scheduled intervals rather than continuously. This periodic action maintains access record accuracy by regularly verifying and updating the state of access permissions, while minimizing time consumption by avoiding constant auditing. The automated nature of the periodic audits ensures they are performed efficiently with minimal manual intervention.
Data Source
AI summary
A method for automatically managing user access to resources of a communication system. The method includes receiving by a requester interface of an automated resource access manager a request by a user for access to a resource of the communication system, the access request communicated from user equipment (UE) of the user to the requester interface, and providing automatically by an approver interface of the automated resource access manager the access request to UE of an approver associated with the requested resource, the requested resource including a requested application of the communication system. The method additionally includes receiving by the approver interface either a granting of access to the requested application or a denial of access to the requested application, and providing automatically, by the requester interface, the user access to the requested application in response to receiving by the approver the granting of access to the requested application.