Automated Verification Documentation Receipt System

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Solution Overview

Problem

Current processes for receiving additional verification documentation from applicants lack automation, especially at retail branches, leading to inefficiencies in processing and decision-making.

Innovation Solution

A method and system utilizing processors and memories to initiate electronic communication, generate unique barcodes, and automate the scanning and archiving of documentation, with automatic notifications, enabling efficient processing and verification.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If manual processes are used to receive and process verification documentation at retail branches, then personnel can handle documentation, but processing efficiency is low and decision-making is delayed

Engineering Contradiction:
Improveprocessing efficiencyVSAvoiddecision-making time
Core Design Contradiction:
ProductivityVSLoss of time

Solution Approach 1:

The patent replaces manual mechanical processes (physical document handling, manual data entry, manual verification) with an automated electronic system. The multi-functional device captures documentation images, the system automatically extracts data, validates it against requirements, and transmits it electronically, eliminating manual intervention and significantly improving processing efficiency while reducing decision-making time.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

Solution Approach 2:

The system enables self-service by allowing applicants to capture and submit their own verification documentation using the multi-functional device at retail branches. The automated processing system then handles validation and transmission without requiring personnel intervention, making the process self-sufficient and highly efficient.

Inventive Principle:
Principle #25Self-service

2Speed

If automated scanning and archiving systems are implemented, then processing speed increases, but device complexity increases

Engineering Contradiction:
Improveprocessing speedVSAvoidsystem complexity
Core Design Contradiction:
SpeedVSDevice complexity

Solution Approach 1:

The patent employs a multi-functional device that combines documentation scanning, image capture, and data transmission capabilities in a single unit. This universal device performs multiple functions (scanning, archiving, transmitting) that would otherwise require separate systems, thereby increasing processing speed while minimizing the added complexity of multiple separate devices.

Inventive Principle:
Principle #6Universality (Multi-functionality)

3Reliability

If physical documentation is handled and mailed, then verification can be performed, but manual handling increases processing time

Engineering Contradiction:
Improveverification accuracyVSAvoidprocessing time
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The patent replaces the mechanical system of physical document mailing and manual verification with an electronic transmission system. The multi-functional device captures documentation images and transmits them electronically to the archive system, maintaining verification accuracy through automated data extraction and validation while eliminating the time-consuming physical mailing and manual handling processes.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

Data Source

PatentUS12032673B2Method and apparatus for automating process of receiving verification documentation
Publication Date: 2024.07.09 JPMORGAN CHASE BANK NA
  • US12032673B2 patent drawing
  • US12032673B2 patent drawing
  • US12032673B2 patent drawing

AI summary

Various methods, apparatuses/systems, and media for automating a process of receiving documentation are provided. A first computing device initiates an electronic communication process to request documentation from a second computing device utilized by a user. A processor receives identification information of the user for generating a unique barcode to be provided with the requested documentation in response to the initiation of the electronic communication. One or more processors generate the unique barcode based on the received identification information of the user; create an application programming interface (API) link for the generated barcode; transmit the electronic communication with the API link attached therein to the second computing device; and automatically obtain the unique barcode upon receiving an input to open the API link from the second computing device, the unique barcode to be attached as a cover sheet with the requested documentation for scanning by a multi-functional device.