Automatic Call-to-Video Elevation for Seamless Meeting Transitions
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Solution Overview
Problem
Traditional conference calls often struggle with the difficulty of transitioning from a standard multiparty telephone call to a rich meeting experience, requiring manual disconnection and reconnection of participants and involving cumbersome processes with potential delays and errors.
Innovation Solution
The automatic call-to-conference elevation (ACE) process facilitates a seamless transition from a phone call to a video conference by activating an ACE application to elevate user devices based on conference selection, identifying device capabilities, and establishing a communication network for the video conference.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If manual disconnection and reconnection of participants is used to transition from phone call to video conference, then the meeting can be established, but the process becomes cumbersome with delays and errors
Solution Approach 1:
The system performs preliminary actions by pre-establishing the video conference session before the phone call participants need to join. The conference bridge is set up in advance with all necessary configurations, so when participants transition from phone to video conference, they can be automatically connected without manual disconnection and reconnection operations, eliminating delays and errors associated with manual intervention
Solution Approach 2:
An intermediary system is introduced between the phone call infrastructure and the video conference system. This intermediary automatically handles the transition by detecting when phone call participants need to join the video conference, retrieving their contact information, and automatically connecting them to the appropriate video conference session, thereby eliminating the need for manual disconnection and reconnection operations
2Ease of manufacture
If manual determination of joining method is used, then participants can be directed to the correct meeting, but the process becomes complex and error-prone
Solution Approach 1:
The system enables self-service by automatically determining the best joining method for each participant based on their device capabilities and contact information. Instead of requiring manual determination, the system autonomously retrieves participant contact details, identifies the appropriate video conference session, and establishes connections automatically, thereby simplifying the process and reducing errors
Solution Approach 2:
Feedback mechanisms are implemented to automatically detect participant capabilities and adjust the joining process accordingly. The system retrieves contact information for each participant, determines their device capabilities, and automatically configures the appropriate joining method, creating a closed-loop process that eliminates manual intervention and reduces complexity
3Adaptability or versatility
If traditional conference call method is used, then audio communication is achieved, but video sharing and collaboration capabilities are limited
Solution Approach 1:
The system achieves universality by creating a multi-functional meeting platform that supports both traditional audio communication and advanced video conferencing capabilities. The same conference bridge infrastructure handles both phone call participants and video conference participants, allowing seamless transition between audio-only and video-enabled modes while maintaining a unified operation interface for all participants
Data Source
AI summary
An apparatus and/or method discloses an automatic call-to-conference elevation (“ACE”) capable of facilitating a transition from a phone call to a video conference. An ACE process, in one embodiment, is able to activate an ACE application to elevate user devices from participating in an audio call to a video conference based on a conference selection selected by a meeting initiator, host, or attendee. After identifying the capabilities, attributes, and/or functionalities associated with the user devices in accordance with activation of ACE, a communication network coupling the user devices as meeting attendees is established for facilitating the video conference based on identified capabilities, attributes, and/or functionalities of the user devices. In one aspect, the process is capable of transitioning connections of the user devices from an audio call to a video conference.