Automatic CPE Re-Provisioning for Differentiated Feature Retention
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Solution Overview
Problem
Customer premises equipment (CPE) loses dynamically provisioned features during boot phases, leading to subscriber dissatisfaction when conditions requiring those features persist.
Innovation Solution
Implement automatic re-provisioning of differentiated features by identifying CPEs that have been dynamically provisioned, storing their identifiers, and re-applying the differentiated features upon booting without human intervention.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If CPE performs boot phase to initialize system, then system reliability is improved, but dynamically provisioned features are lost
Solution Approach 1:
The system performs preliminary actions by storing the differentiated feature configuration and CPE identifier in a database before the boot phase occurs. When the CPE boots and re-provisioning is detected, the system retrieves and re-applies the previously stored differentiated features, ensuring they are restored after the boot process completes.
2Reliability
If system re-applies differentiated features after boot, then service quality is improved, but device complexity increases
Solution Approach 1:
A computing system acts as an intermediary between the CPE and the service provider network. This intermediary monitors CPE boot events, retrieves stored differentiated feature configurations from a database, and automatically re-applies them to the CPE after boot, eliminating the need for manual intervention while maintaining service quality.
Solution Approach 2:
The system implements feedback by detecting when a CPE has completed its boot phase and automatically triggering the re-provisioning process. The system monitors the CPE's provisioning state, identifies when features need to be restored, and executes the re-application of differentiated features based on stored configuration data.
Data Source
AI summary
It is determined that a customer premises equipment (CPE) that provides data access to a local area network has been dynamically provisioned with a differentiated feature that is different from default features identified in a boot configuration from which the CPE obtains features during a boot phase of the CPE. A first CPE identifier of the CPE is determined and stored in a memory. Subsequent to storing the first CPE identifier in the memory, information that contains a second CPE identifier and that indicates that a CPE identified by the second CPE identifier has initiated a boot phase is received. It is determined that the second CPE identifier matches the first CPE identifier. Subsequent to the CPE initiating the boot phase, the CPE is caused to be dynamically provisioned with the differentiated feature.


