Autonomous Service Vehicle Dispatch for On-Demand Access
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Solution Overview
Problem
Existing systems fail to provide convenient access to services like financial and document execution services, as users often face difficulties due to geographical constraints or unavailability during traditional business hours.
Innovation Solution
An autonomous vehicle fleet management system that allows users to request services and dispatch vehicles equipped with necessary equipment to designated locations, enabling around-the-clock service provision through a network of vehicles with on-board processors and communication systems.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If services are provided at a service provider's location, then service delivery is straightforward, but user accessibility deteriorates due to geographical constraints and business hour limitations
Solution Approach 1:
The patent inverts the traditional service delivery model by bringing the service provider's location to the user's location. Instead of the user traveling to the service provider, an autonomous vehicle equipped with service equipment travels to the user's designated location, fundamentally reversing the service delivery direction to improve accessibility
Solution Approach 2:
The autonomous vehicle serves as an intermediary between the service provider and the user. It carries service equipment and personnel to the user's location, acting as a mobile bridge that delivers services without requiring the user to travel to a fixed service provider location
2Duration of action of moving object
If traditional fixed-location service centers are used, then service infrastructure is simple, but service availability deteriorates during non-business hours
Solution Approach 1:
The patent transforms the static, fixed-location service model into a dynamic, mobile model. Autonomous vehicles can move to different locations and operate at different times, enabling service availability beyond traditional business hours and adapting to user needs in real-time
Solution Approach 2:
The autonomous vehicle fleet serves multiple functions: it provides services at various locations, operates during different time periods, and can accommodate different types of service requests. This multi-functionality extends service availability beyond the limitations of fixed-location centers
3Ease of operation
If autonomous vehicles are deployed to provide services at user locations, then user convenience is improved, but system complexity increases due to fleet management requirements
Solution Approach 1:
The autonomous vehicles operate independently without requiring human drivers, reducing operational complexity. The vehicles autonomously navigate to user locations, provide services, and return to the fleet, enabling self-service operation that simplifies fleet management despite the mobile deployment model
Data Source
AI summary
A vehicle dispatch system including a device processor and a non-transitory computer readable medium including instructions executable by the device processor to perform the following steps: receiving a user request for one or more services; dispatching, to a location designated by the user, a vehicle configured to provide one or more services to the user.