Auto-Reply Message Composition via Webpage Content Parsing

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Solution Overview

Problem

Existing methods for creating keyword-based auto-reply messages in instant messaging applications require manual editing and maintenance, leading to low efficiency and high labor costs due to the complexity of maintaining correlations between keywords and auto-reply messages.

Innovation Solution

A client system with a graphical user interface (GUI) is used to compose auto-reply messages by obtaining webpage content, generating a preview, and associating the message with predefined keywords, which are then stored on a server for automatic response to user inquiries, reducing manual labor and increasing efficiency.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If manual editing and maintenance methods are used for creating keyword-based auto-reply messages, then users can create and customize auto-reply messages, but the process requires significant manual labor and time, leading to low efficiency and high labor costs

Engineering Contradiction:
Improveauto-reply message creation efficiencyVSAvoidmanual editing and maintenance time
Core Design Contradiction:
ProductivityVSLoss of time

Solution Approach 1:

The system automatically copies content from the webpage to the auto-reply message, eliminating the need for manual copying and pasting. The webpage content is parsed and directly transferred to the appropriate message fields, significantly reducing manual labor and time required for creating auto-reply messages.

Inventive Principle:
Principle #26Copying

Solution Approach 2:

The system performs automatic parsing of webpage content, automatic association of keywords with auto-reply messages, and automatic updates when webpage content changes. This self-service automation eliminates the need for manual intervention in maintaining auto-reply messages, improving efficiency and reducing time loss.

Inventive Principle:
Principle #25Self-service

2Ease of manufacture

If manual editing is used to create and maintain auto-reply messages with webpage content, then users can control the content, but the complexity of maintaining correlations between keywords and auto-reply messages increases labor costs

Engineering Contradiction:
Improveauto-reply message creation easeVSAvoidkeyword-message correlation maintenance complexity
Core Design Contradiction:
Ease of manufactureVSDevice complexity

Solution Approach 1:

The system performs preliminary actions by automatically parsing webpage content, identifying key information, and pre-associating it with relevant keywords before the user needs to create or update auto-reply messages. This preliminary automation simplifies the user's task and reduces the complexity of maintaining correlations.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system replaces manual mechanical operations (copying, pasting, editing, associating keywords) with automated computer-based processes. The automated parsing and association algorithms substitute for manual user actions, reducing both the ease of creation and the complexity of maintenance.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

3Manufacturing precision

If automated processes are implemented for creating and updating auto-reply messages from webpage content, then efficiency and accuracy are enhanced, but the system complexity increases

Engineering Contradiction:
Improveauto-reply message composition accuracyVSAvoidsystem automation complexity
Core Design Contradiction:
Manufacturing precisionVSDevice complexity

Solution Approach 1:

The system copies webpage content with high fidelity, preserving the original formatting and structure while transferring it to the auto-reply message template. This automatic copying ensures accuracy without requiring manual verification, enhancing manufacturing precision.

Inventive Principle:
Principle #26Copying

Solution Approach 2:

The system automatically detects changes in webpage content and updates the corresponding auto-reply messages without manual intervention. This self-service mechanism maintains high accuracy by ensuring the messages always reflect the current webpage content, while the automation handles the complexity of continuous monitoring and updating.

Inventive Principle:
Principle #25Self-service

Data Source

PatentUS10382368B2Methods and systems for creating auto-reply messages
Publication Date: 2019.08.13 TENCENT TECHNOLOGY (SHENZHEN) CO LTD
  • US10382368B2 patent drawing
  • US10382368B2 patent drawing
  • US10382368B2 patent drawing

AI summary

This application discloses a method implemented on a client system for creating an automatic reply message. The client system obtains content information of a webpage including information concerning a plurality of content items. A graphical user interface is created using one or more of the plurality of content items. Then, the auto-reply message is composed in accordance with the plurality of content items and additional user instructions. The auto-reply message is further associated with one or more predefined keywords according to one or more auto-reply rules, and sent along with these predefined keywords to a server system. The server system is configured to return the auto-reply message automatically to a subscriber device of a public account of a social network application in response to a user inquiry including one or more predefined keywords.