Autonomous Vehicle Consent Management for Higher Fleet Utilization
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Solution Overview
Problem
Existing systems face inefficiencies in utilizing autonomous vehicles (AVs) due to user skepticism and the need for explicit permission, leading to reduced utilization and increased network usage, as well as potential user frustration from unnecessary steps in the service process.
Innovation Solution
Implementing a user preference system that allows for AV auto-accept or default-accept settings, along with prioritization preferences, to streamline the matching process and reduce the need for explicit user consent, thereby optimizing AV utilization and minimizing idle time.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If explicit permission requests are displayed to users for each autonomous vehicle service, then user consent and control are improved, but system utilization and operational efficiency deteriorate due to increased idle time and user frustration
Solution Approach 1:
The system performs preliminary actions by obtaining user permission in advance through setup screens or initial interactions. Once permission is granted, the system executes multiple autonomous vehicle services without repeatedly displaying permission requests, thereby maintaining user consent while improving vehicle utilization and reducing idle time.
Solution Approach 2:
The system implements self-service by automatically matching users with autonomous vehicles and executing services based on pre-granted permissions without requiring continuous user intervention. This allows the system to operate autonomously while respecting user preferences, thereby improving productivity without sacrificing reliability.
2Ease of operation
If permission requests are displayed for each autonomous vehicle service, then user control is maintained, but network usage increases due to repeated communication overhead
Solution Approach 1:
The system performs preliminary network communication to obtain user permission once during setup or initial service. Subsequent autonomous vehicle services are executed using this pre-obtained permission, eliminating the need for repeated network requests and thereby reducing overall network usage while maintaining user control.
Solution Approach 2:
The system maintains continuous operation by executing multiple autonomous vehicle services without interrupting the user experience with repeated permission requests. This continuous action reduces network overhead while preserving user control through the initial permission grant.
3Reliability
If explicit permission requests are required for each service, then user awareness and consent are improved, but service process complexity and user frustration increase
Solution Approach 1:
The system handles user consent preliminarily through dedicated setup screens or initial interaction flows. Once permission is granted, the service process simplifies by eliminating repeated permission requests, thereby reducing service process complexity while maintaining user awareness and consent through the initial explicit action.
Solution Approach 2:
The system extracts the permission request process from the main service flow and handles it separately during setup or initial interactions. This separation allows the core service process to remain simple and straightforward while still obtaining necessary user consent through the extracted permission module.
Data Source
AI summary
Systems and methods herein describe an autonomous vehicle user assignment management system for improving fleet vehicle utilization. The method comprises receiving a first transportation service request from a user device. matching a first autonomous vehicle to fulfill the request, and displaying a permission request for autonomous transportation services on the user device. Upon obtaining user permission. the first autonomous vehicle is instructed to provide the transportation service. When a subsequent transportation service request is received from the same user device, a second autonomous vehicle is matched to provide the service, but the permission request is omitted based on the previously obtained consent. The second autonomous vehicle is then instructed to begin providing the transportation service without requiring additional user permission, thereby reducing user interaction friction and improving operational efficiency in autonomous vehicle fleet management.