Autonomous Vehicle Review Verification for Trusted Recommendations

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Solution Overview

Problem

Conventional review platforms lack authenticity verification of user reviews, rely on manual filtering for collaborative filtering, and allow for free-form opinions without guidance, leading to reduced review value due to unverified user experiences and varied preferences.

Innovation Solution

The use of location-based signals from autonomous vehicles to validate user reviews by confirming the user's proximity to the reviewed business, and an improved review platform that elicits targeted opinions through audio prompts and utilizes user profiles for collaborative filtering to provide destination recommendations.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If conventional review platforms allow free-form user opinions without verification, then users can easily express their opinions, but the authenticity and reliability of reviews deteriorates

Engineering Contradiction:
Improveease of expressing opinionsVSAvoidauthenticity of reviews
Core Design Contradiction:
Ease of operationVSReliability

Solution Approach 1:

The patent introduces an intermediary verification system that uses autonomous vehicle data as a mediator between the user and the review platform. The AV collects location data, consumption data, and trip information, which serves as objective evidence to verify whether the user actually visited and consumed at the reviewed business, thereby ensuring review authenticity without preventing users from expressing opinions

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The patent replaces manual verification methods with automated data collection and analysis systems. Instead of relying on users to self-verify or platforms to manually check reviews, the system automatically collects AV trip data, location information, and consumption records to objectively verify review authenticity, substituting mechanical human verification with automated electronic verification

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

2Adaptability or versatility

If manual filtering is used for collaborative filtering, then users can provide diverse opinions, but the process becomes time-consuming and less efficient

Engineering Contradiction:
Improvediversity of opinionsVSAvoidtime for filtering reviews
Core Design Contradiction:
Adaptability or versatilityVSLoss of time

Solution Approach 1:

The patent implements self-service collaborative filtering where the system automatically performs the filtering work for users. By collecting and analyzing AV trip data, location information, and consumption patterns, the system automatically identifies relevant reviews and recommendations without requiring users to manually filter through diverse opinions, thereby saving time while maintaining adaptability to user preferences

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The patent incorporates feedback mechanisms where user reviews and AV collected data continuously improve the recommendation system. The system learns from user feedback and automatically adjusts filtering algorithms to provide more accurate and personalized recommendations, reducing the time users need to spend filtering reviews while maintaining diverse and adaptable opinion coverage

Inventive Principle:
Principle #23Feedback

3Reliability

If location-based verification is implemented for user reviews, then review authenticity is improved, but the system complexity increases

Engineering Contradiction:
Improveauthenticity of reviewsVSAvoidsystem complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The patent leverages the multi-functionality of autonomous vehicles, which already perform navigation, data collection, and trip management. By utilizing existing AV capabilities for location tracking and data collection, the system adds review verification functionality without requiring separate dedicated verification devices, thereby improving authenticity while minimizing additional system complexity

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The patent merges the review verification function with the existing autonomous vehicle operation system. Instead of creating a separate verification infrastructure, the system combines review authentication with the AV's native data collection processes, integrating multiple functions into a unified system that reduces overall complexity while maintaining verification reliability

Inventive Principle:
Principle #5Merging (Combining)

Data Source

PatentUS11869048B2User recommendations and reviews using autonomous vehicle information
Publication Date: 2024.01.09 GM CRUISE HOLDINGS LLC
  • US11869048B2 patent drawing
  • US11869048B2 patent drawing
  • US11869048B2 patent drawing

AI summary

The subject disclosure provides techniques for enriching user reviews and providing improved user recommendations using data collected by autonomous vehicles (AVs). In some aspects, a process of the disclosed technology includes steps for receiving a ride request wherein the ride request specifies a pick-up location associated with a user identifier (ID), navigating an autonomous vehicle to the pick-up location to provide ride service for a user associated with the user ID, and receiving review information from the user, wherein the review information relates to a product or service consumed by the user. In some aspects, the process can also include steps for associating the review information with the user ID, and enriching the review information using trip information associated with the user ID. Systems and computer-readable media are also provided.