Backend Server Automates Access Credential Distribution for Tasks
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Solution Overview
Problem
Existing electronically controlled access control systems for buildings require manual intervention to grant access to non-occupants for specific tasks, which is inefficient and time-consuming, especially in multi-unit settings where multiple access points need to be managed.
Innovation Solution
A system that includes a backend server managing access control devices, which automatically distributes electronic credentials to non-occupants based on pre-configured tasks, allowing them to access necessary access control devices for completing tasks within a multi-unit building, using occupant, runner, and management apps to coordinate and manage tasks and access.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If manual processes are used to grant access to non-occupants for each access control device, then access control security is maintained, but time consumption and operational efficiency deteriorate
Solution Approach 1:
The system performs preliminary actions by pre-configuring tasks with associated access control devices and automatically provisioning credentials before non-occupants need access. When a task is assigned, the system has already identified which devices need access and prepares the credentials in advance, eliminating the need for manual, real-time access granting.
Solution Approach 2:
The system enables self-service by automatically granting access credentials to non-occupants based on task requirements without requiring manual intervention from occupants or administrators. The automated backend server identifies needed devices and provisions credentials independently, making the system serve itself rather than requiring human operators for each access request.
2Ease of operation
If manual individual access granting is performed for multiple access control devices, then precise access control is maintained, but device complexity and operational difficulty increase
Solution Approach 1:
The system merges the management of multiple access control devices into a single task-based framework. Instead of treating each device separately, the system combines them into task profiles that automatically include all necessary devices, allowing one operation to manage multiple devices simultaneously and reducing the perceived complexity for users.
Solution Approach 2:
The system creates a universal task-based access control mechanism that works across multiple different access control devices and locations. A single task configuration can encompass exterior doors, elevators, and unit doors, providing a multi-functional approach that simplifies operation regardless of the number or type of devices involved.
3Productivity
If automated task-based access distribution is implemented, then operational efficiency is improved, but system complexity increases
Solution Approach 1:
The system introduces a task-based intermediary layer between users and access control devices. Rather than directly managing individual devices or credentials, the system uses tasks as mediators that automatically coordinate the necessary access provisions. This intermediary approach simplifies the user interface while handling the complexity of device coordination in the background.
Data Source
AI summary
A method for managing a plurality of access control devices is provided. The method includes at a backend server, receiving a request to schedule a first task of the at least a subset of tasks. The backend server identifies one or more access control devices that a non-occupant account is to be granted credentials in order to complete the task. The backend server then provisions credentials for the one or more access control devices associated with the first task to the non-occupant account selected to complete the task.


