Baggage Delivery Using Pre-Registered Accommodation Data
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Solution Overview
Problem
Existing baggage delivery systems require customers to perform identity verification, increasing their labor and causing inconvenience.
Innovation Solution
A system that includes an acquisition unit to obtain accommodation information based on customer information, a delivery unit to deliver baggage to accommodations, and a giving unit to provide completion information when delivery is finished, reducing customer involvement.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If identity verification is performed for customers during baggage delivery, then delivery reliability is improved, but customer operation complexity increases
Solution Approach 1:
The system enables self-service by automatically obtaining accommodation information from the customer's profile without requiring manual input. The customer simply needs to have their accommodation information registered in advance, and the system automatically uses this information for baggage delivery without requiring the customer to perform identity verification procedures.
Solution Approach 2:
The system performs preliminary action by pre-registering and storing accommodation information for customers before the baggage delivery process. This advance preparation eliminates the need for identity verification during delivery, as the system already has the necessary information about where to deliver the baggage.
2Measurement precision
If manual identity verification procedures are implemented, then delivery accuracy is improved, but time consumption increases
Solution Approach 1:
The system replaces manual mechanical verification processes with automated information retrieval from digital storage. Instead of requiring manual identity verification procedures, the system electronically obtains accommodation information from pre-registered customer data, significantly reducing time while maintaining accuracy.
Solution Approach 2:
The system uses copies of accommodation information stored in databases rather than requiring original verification documents. The accommodation information is pre-stored as digital copies, allowing the system to retrieve and use this information automatically during delivery without time-consuming manual verification.
3Reliability
If customer information is collected for delivery purposes, then delivery reliability is improved, but information management complexity increases
Solution Approach 1:
The system achieves multi-functionality by using the existing customer profile and accommodation information for multiple purposes including baggage delivery, eliminating the need for separate identity verification systems. The same stored information serves both as customer identification and as delivery destination data.
Solution Approach 2:
The system merges the customer information storage and accommodation information into a single integrated profile. By combining these functions, the system reduces the need for separate information management systems while maintaining reliable delivery capabilities.
Data Source
AI summary
A baggage delivery system includes: an acquisition unit that obtains an accommodation information about accommodations of a customer on the basis of a customer information, which is information about the customer who uses a facility; a delivery unit that performs a procedure for delivering baggage of the customer from the facility to the accommodations on the basis of the accommodation information; and a giving unit that gives a completion information indicating that delivery of the baggage is completed, to the accommodation information, when the delivery of the baggage to the accommodations is completed.