Baggage Delivery Verification Using Accommodation Information
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Solution Overview
Problem
Existing baggage delivery systems require customers to perform identity verification, increasing their labor and causing inconvenience.
Innovation Solution
A system that includes an acquisition unit to obtain accommodation information based on customer information, a delivery unit to deliver baggage to accommodations, and a giving unit to provide completion information when delivery is finished, reducing customer involvement.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If identity verification is performed by requiring customer input, then delivery reliability is improved, but customer convenience deteriorates
Solution Approach 1:
The system performs identity verification automatically using pre-stored customer information without requiring customer input. The determination unit verifies identity by comparing stored customer information with delivery destination information, enabling the system to serve itself rather than requiring active customer participation in the verification process.
Solution Approach 2:
Customer information is pre-stored in the information storage unit during the booking process. This preliminary storage of verification data eliminates the need for customers to provide identification information at delivery time, as the system already possesses the necessary information to perform verification automatically.
2Ease of operation
If automated delivery system is implemented, then customer labor is reduced, but system complexity increases
Solution Approach 1:
The baggage delivery management apparatus performs multiple functions including information storage, determination of delivery destinations, verification of customer identity, and generation of delivery slips. By consolidating these functions into a single multi-functional system, the patent reduces the need for multiple separate devices while managing complexity through integration.
Solution Approach 2:
The system uses delivery destination information as an intermediary that links customer information with accommodation information. This intermediary data structure enables automatic verification and delivery without requiring direct complex interactions between multiple systems, simplifying the overall architecture.
Data Source
AI summary
A baggage delivery system includes: an acquisition unit that obtains an accommodation information about accommodations of a customer on the basis of a customer information, which is information about the customer who uses a facility; a delivery unit that performs a procedure for delivering baggage of the customer from the facility to the accommodations on the basis of the accommodation information; and a giving unit that gives a completion information indicating that delivery of the baggage is completed, to the accommodation information, when the delivery of the baggage to the accommodations is completed.