Batch Reply Control for Live Social Messaging
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Solution Overview
Problem
Current live private messaging systems only allow for text and picture sending, failing to meet the growing interaction needs of users in social platforms, particularly during live broadcasts where users want to send gifts or virtual items in batches.
Innovation Solution
A method and apparatus that display a reply control in a display bar on an interaction interface if no feedback is received within a preset time, allowing users to select and send multiple pieces of social information, such as virtual gifts or emoticons, in response to user operation, enhancing interaction timeliness and platform stickiness.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If users send multiple social information items individually, then each item can be sent with proper feedback confirmation, but the interaction timeliness deteriorates and user engagement decreases
Solution Approach 1:
The patent merges multiple individual sending operations into a single batch sending operation. When the user triggers the batch sending function, multiple social information items are combined into one transmission package and sent simultaneously to the target user, thereby improving interaction timeliness while maintaining feedback confirmation through the unified response mechanism
Solution Approach 2:
The system performs preliminary preparation by pre-selecting and organizing multiple social information items into a batch before the actual sending action. The user configures the batch content in advance, and when the sending condition is met, the pre-prepared batch is transmitted immediately, reducing the time loss associated with sequential individual sending
2Device complexity
If the system only supports text and picture sending, then the system complexity remains low, but the adaptability to diverse interaction needs deteriorates
Solution Approach 1:
The patent implements a universal batch sending mechanism that can handle multiple types of social information items (text, pictures, emojis, stickers, etc.) through a single unified interface. The batch sending function serves as a multi-functional tool that adapts to diverse interaction needs without requiring separate mechanisms for each content type, thereby enhancing adaptability while controlling system complexity
3Ease of operation
If users manually send each social information item separately, then the system operation remains simple, but the productivity of social interaction deteriorates
Solution Approach 1:
The patent segments the batch sending operation into two distinct phases: configuration phase (where users prepare and select multiple items) and execution phase (where the system sends all items in one action). This segmentation allows users to operate simply by triggering the batch send function after configuration, while the system handles the complex coordination of multiple transmissions, thereby improving productivity without compromising operational ease
Data Source
AI summary
A method for processing social information comprises: sending a message to an interaction object; if no feedback message of the interaction object to the message is received within a preset time, displaying a reply control in a display bar of an interaction interface, wherein the reply control comprises social information and a control for selecting the number of pieces of social information; and in response to a user operation of the reply control, sending reply information to the interaction object.