Behavior Information Collection via Location-Triggered Conversations
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Solution Overview
Problem
Existing systems face challenges in efficiently and naturally collecting consumption behavior data from users across different stores and locations, as they often require user motivation and timely input, which can be difficult to maintain.
Innovation Solution
A behavior information collection system that utilizes a goal database and scenario database to trigger conversations on mobile terminals based on user location and time, guiding users to input consumption behavior data in a natural and efficient manner by associating it with daily savings goals.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If the user actively inputs consumption behavior content to the household accounts book service, then the content of consumption behavior can be integrally grasped regardless of store, but the user needs motivation to input and perform input efficiently in a natural way
Solution Approach 1:
The system performs preliminary actions by detecting user location and time automatically, then proactively presenting questions to the user before they forget or lose motivation to input. The mobile terminal automatically acquires location information and determines whether the user has performed consumption behavior, eliminating the need for users to continuously monitor and manually input data.
Solution Approach 2:
The system implements feedback mechanisms by transmitting detected location and time information to the server, receiving determined consumption behavior content, and presenting questions to the user for confirmation or correction. This closed-loop feedback ensures data accuracy while reducing user burden, as users only need to respond to targeted questions rather than input all data manually.
2Loss of time
If questionnaire questions are presented to the user at the timing when question information is transmitted from the server, then the system can obtain answers, but an appropriate question is not presented in a timely manner at the timing when the user performs the consumption behavior
Solution Approach 1:
The system performs preliminary detection of user location and consumption behavior timing, then uses this information to determine the optimal moment to present questions. The mobile terminal detects location and time, and the server determines consumption behavior content based on this data, ensuring questions are asked at the most appropriate timing rather than at arbitrary server transmission moments.
Solution Approach 2:
The system dynamically adjusts question presentation timing based on real-time location and behavior detection. Rather than using fixed server transmission schedules, the system adapts question timing to match actual user consumption behavior events, making the data collection process responsive to user actions rather than rigidly scheduled.
Data Source
AI summary
A behavior information collection system includes a goal DB for holding information regarding a goal for each user, and a scenario DB for holding a scenario for inquiring of each user content of a behavior when the each user has performed the behavior and information of a scenario trigger. When there is information of a time detected in a mobile terminal and/or a location position, which meets a condition of each scenario trigger regarding the user, the behavior information collection system acquires the corresponding scenario from the scenario DB, has a conversation based on the scenario, records the content of the behavior grasped on the basis of content of the response in association with the user, and performs processing necessary for achieving a goal on the basis of the content of the response.


