Behavior Visualization Application for Workflow Analysis
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Solution Overview
Problem
Existing workflow systems lack effective visualization tools to analyze user behavior patterns and efficiency, making it difficult to identify inefficiencies and optimize user interactions across multiple pages.
Innovation Solution
A behavior visualization application that aggregates navigation events, such as click and focus events, to generate visual representations of user interactions, encoding time spent on pages and transitions as geometric shapes and links, allowing for chronological and comparative analysis of user behavior.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If workflow systems track user navigation events and transitions, then user behavior analysis capability is improved, but system complexity increases
Solution Approach 1:
The patent introduces a behavior visualization application as an intermediary component that sits between the workflow system and the user. This application aggregates navigation events, calculates focus durations, and generates visual representations, thereby capturing comprehensive user behavior information without significantly increasing the complexity of the core workflow system.
2Loss of information
If detailed navigation events are collected and analyzed, then user behavior insight is improved, but processing time increases
Solution Approach 1:
The behavior visualization application performs preliminary aggregation and calculation of focus durations from navigation events as data is being collected. By pre-processing the navigation events and calculating key metrics in advance, the system reduces the processing time required for later analysis and generates visual representations more efficiently.
3Adaptability or versatility
If multiple workflow pages are monitored, then comprehensive behavior analysis is improved, but data processing complexity increases
Solution Approach 1:
The behavior visualization application is designed as a universal system that can monitor and analyze user behavior across multiple different workflow pages and various types of navigation events. It implements a unified approach to aggregating events, calculating focus durations, and generating visual representations that works consistently across different pages and event types, thereby providing comprehensive behavior analysis without proportionally increasing processing complexity.
Data Source
AI summary
Disclosed are various embodiments for a behavior visualization application. Navigation events are obtained from a client navigating through a workflow. Durations the client is focused on a respective workflow page and the transitions between workflow pages are determined from the navigation events. A visualization embodying the durations of focus and transitions is generated. Visual elements correspond to respective consecutive durations of focus, and are linked to represent transitions between respective workflow pages.