Benefit Qualification Graph Modification for Real-Time Status Notifications

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Solution Overview

Problem

Current benefit analysis systems fail to provide real-time notifications of changes in benefit qualification status and require users to actively access the systems to determine their qualification, leading to information overload and difficulties in tracking qualification changes, which can result in individuals missing benefits they are entitled to.

Innovation Solution

A system that modifies a completeness graph based on changes in benefit program qualification requirements and runs an individual's profile against the modified graph to determine changes in qualification status, providing real-time notifications and recommendations to avoid status changes, including an ordered listing of programs the individual is likely to qualify for.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of information

If users actively access the system to determine their qualification status, then they can obtain benefit information, but it leads to information overload and difficulties in tracking qualification changes

Engineering Contradiction:
Improvequalification status informationVSAvoiduser effort to access system
Core Design Contradiction:
Loss of informationVSEase of operation

Solution Approach 1:

The system automatically monitors and tracks benefit qualification status changes without requiring user intervention. The completeness graph and qualification rules are automatically updated when underlying data changes, and notifications are automatically sent to users, enabling the system to serve itself rather than requiring users to actively query their status

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The system implements automatic feedback mechanisms by continuously monitoring qualification status and sending notifications to users when changes occur. This closed-loop feedback system ensures users receive timely information about their benefit eligibility without needing to repeatedly access the system

Inventive Principle:
Principle #23Feedback

2Loss of information

If the system provides comprehensive benefit program information, then users have access to all relevant data, but it results in information overload for users

Engineering Contradiction:
Improvequalification status informationVSAvoidinformation volume
Core Design Contradiction:
Loss of informationVSQuantity of substance

Solution Approach 1:

The system extracts only the most relevant information from the comprehensive benefit program data and presents it to users through targeted notifications. Instead of displaying all available information, the system selectively extracts and communicates only the qualification status changes that affect the user, reducing information overload while maintaining completeness of essential information

Inventive Principle:
Principle #2Taking out (Extraction)

Solution Approach 2:

The system applies local quality by providing different levels of information detail to different users based on their specific qualification status and needs. Rather than providing uniform comprehensive information to all users, the system tailors the information presentation to each user's context, delivering locally optimized information quality

Inventive Principle:
Principle #3Local quality

3Reliability

If the system monitors qualification status changes in real-time, then users receive timely notifications, but it increases system complexity and computational requirements

Engineering Contradiction:
Improvequalification status accuracyVSAvoidsystem architecture
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The system performs preliminary actions by pre-defining qualification rules and completeness graphs that encode the logic for determining benefit eligibility. These pre-configured structures enable the system to automatically evaluate qualification status changes without requiring complex real-time computational analysis, reducing system complexity while maintaining monitoring capabilities

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system implements dynamics by making the completeness graph modifiable through user interface and application programming interface, allowing the qualification criteria and data structures to adapt flexibly to changing benefit programs and requirements. This dynamic structure enables the system to handle various qualification scenarios without requiring complete system redesign

Inventive Principle:
Principle #15Dynamics

Data Source

PatentUS10762472B1Methods, systems and computer program products for generating notifications of benefit qualification change
Publication Date: 2020.09.01 INTUIT INC
  • US10762472B1 patent drawing
  • US10762472B1 patent drawing
  • US10762472B1 patent drawing

AI summary

A computer-implemented method for providing a notice regarding a benefit qualification status change includes receiving a change in a qualification requirement for a benefit program. The method also includes obtaining a completeness graph corresponding to the benefit program. The method further includes modifying the completeness graph based on the received change in the qualification requirement for the benefit program. Moreover, the method includes obtaining a profile corresponding to an individual. In addition, the method includes obtaining a first qualification status relating to the individual's qualification for the benefit program before the received change in the qualification requirement for the benefit program. The method also includes determining a second qualification status by running the profile against the modified completeness graph. The method further includes when the first and second qualification statuses are different, providing a notice for a corresponding benefit qualification status change.