Benefit Verification System Using Multi-Panel GUI

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Solution Overview

Problem

Employers face difficulties in accessing and managing complex employee benefit plans, leading to tedious, time-consuming, and often incomplete information retrieval.

Innovation Solution

A computer system and method for verifying benefit information, which includes receiving employee, plan, and personal identifiers through a graphical user interface, identifying and displaying corresponding enrollments, benefits, and membership information.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If manual methods are used to access benefit plan information, then employees can obtain benefit information, but the process becomes tedious, time-consuming, and error-prone

Engineering Contradiction:

Improveinformation retrieval efficiencyVSAvoidtime required for benefit verification

Core Design Contradiction:

ProductivityVSLoss of time

Solution Approach 1:

The system enables employees to independently verify their own benefit information by entering their employee ID and personal identification number. The system automatically retrieves and displays enrollment status, plan benefits, and membership information without requiring manual intervention from benefits administrators, thus improving productivity and reducing time loss.

Inventive Principle:

Principle #25Self-service

Solution Approach 2:

A graphical user interface acts as an intermediary between the employee and the complex benefits database. The GUI provides a user-friendly form with panels for entering employee ID and personal identification number, automatically retrieving information from multiple data sources, and presenting results in an organized manner, thereby eliminating the need for manual information gathering while maintaining ease of use.

Inventive Principle:

Principle #24Intermediary (Mediator)

2Loss of information

If comprehensive benefit information is made available, then employees can make informed selections, but the complexity of insurance plans makes information harder to access and understand

Engineering Contradiction:

Improvecompleteness of benefit informationVSAvoidcomplexity of benefit plan structure

Core Design Contradiction:

Loss of informationVSDevice complexity

Solution Approach 1:

The system divides the complex benefit verification process into distinct segments: entering employee ID in the first panel, entering personal identification number in the second panel, and displaying results in separate organized sections. This segmentation breaks down the complex information architecture into manageable, user-friendly components while maintaining complete information availability.

Inventive Principle:

Principle #1Segmentation

Solution Approach 2:

The system adds a new dimension to benefit information access by creating a multi-panel graphical interface that organizes information spatially. Instead of presenting all information in a single complex view, the system uses multiple panels (first panel for employee ID, second panel for personal ID, third panel for results) to dimensionally organize the information, making complex benefit data easier to navigate and understand.

Inventive Principle:

Principle #17Another dimension (Dimensionality change)

3Reliability

If multiple data sources are queried for complete benefit information, then accurate verification is achieved, but data entry errors and processing time increase

Engineering Contradiction:

Improveaccuracy of benefit verificationVSAvoidsimplicity of information access

Core Design Contradiction:

ReliabilityVSEase of operation

Solution Approach 1:

The system merges multiple data sources (enrollment databases, plan benefit databases, membership databases) into a single integrated verification process. By combining these separate information sources and querying them simultaneously through one unified form, the system maintains high reliability and accuracy while improving ease of operation, as users need to enter information only once despite the system querying multiple sources.

Inventive Principle:

Principle #5Merging (Combining)

Data Source

PatentUS20250029067A1Benefit validation

Publication Date: 2025.01.23 ADP INC

AI summary

Verifying benefit information for an employer-provided benefit plan is provided. A computer system verifies employee enrollments in the benefit plan. Verifying employee enrollments includes receiving an employee identifier in a first panel of a graphical user interface, identifying an employee associated with the employee identifier, identifying employee enrollments of the employee, and displaying the employee enrollments in the first panel. The computer system verifies plan benefits for the benefit plan. Verifying plan benefits includes receiving a plan identifier in a second panel of the graphical user interface, identifying the plan benefits based on the plan identifier, and displaying the plan benefits in the second panel. The computer system verifies plan membership. Verifying plan membership includes receiving a personal identifier in a third panel of the graphical user interface, identifying the plan identifier based on the personal identifier, and displaying the plan identifier in the third panel.