Biometric Boarding Authentication for On-Demand Seat Allocation

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Solution Overview

Problem

Existing on-demand transportation services lack effective methods to enhance user convenience, particularly in ensuring accurate user authentication and seat allocation during boarding.

Innovation Solution

An operation management system that includes reservation acceptance, boarding information acquisition, and authentication means to verify biometric information and boarding points, ensuring accurate user matching and seat determination based on face recognition technology.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If biometric authentication is implemented for boarding verification, then user convenience is improved, but system complexity increases

Engineering Contradiction:
Improveuser convenienceVSAvoidsystem complexity
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The patent replaces manual boarding verification methods with biometric authentication systems. The generation means (biometric sensor) automatically captures and verifies user biometric data, eliminating the need for manual ticket checking and identity verification by staff, thus improving user convenience while the automated system manages the complexity.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

Solution Approach 2:

The system enables self-service boarding verification where users present their biometric information and the system automatically matches it with reservation data. This self-verification process improves convenience by allowing users to board quickly without人工 intervention, while the automated matching algorithm handles the verification complexity.

Inventive Principle:
Principle #25Self-service

2Measurement precision

If biometric information is collected and verified during boarding, then boarding accuracy is improved, but information processing complexity increases

Engineering Contradiction:
Improveboarding accuracyVSAvoidinformation processing complexity
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The patent substitutes manual boarding verification with automated biometric recognition. The generation means captures biometric information and the authentication means automatically compares it with reservation data, achieving high boarding accuracy while the system manages the processing complexity through automated algorithms.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

Solution Approach 2:

The system creates a digital copy of the user's biometric information during reservation and stores it for verification. This copy is then used for automated comparison during boarding, ensuring accurate verification without requiring complex real-time biometric analysis, thus managing information processing complexity.

Inventive Principle:
Principle #26Copying

3Productivity

If automated authentication system is implemented, then boarding efficiency is improved, but initial system setup complexity increases

Engineering Contradiction:
Improveboarding efficiencyVSAvoidsystem setup complexity
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The patent implements preliminary action by collecting and storing biometric information during the reservation phase. This advance preparation allows the automated authentication system to function efficiently during boarding, as the biometric data is already captured and stored, eliminating the need for complex real-time data collection and processing during the actual boarding process.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system creates and stores a copy of biometric information during reservation setup. This pre-created copy enables rapid automated verification during boarding without requiring complex real-time biometric capture and analysis systems, thus improving boarding efficiency while managing setup complexity through advance data preparation.

Inventive Principle:
Principle #26Copying

Data Source

PatentUS12586430B2Operation management system, operation management apparatus, operation management method, and non-transitory storage medium
Publication Date: 2026.03.24 NEC CORP
  • US12586430B2 patent drawing
  • US12586430B2 patent drawing
  • US12586430B2 patent drawing

AI summary

An operation management system (100) includes a server apparatus (102) and an operation management apparatus (103). The operation management system (100) includes: a reservation acceptance unit (111) acquiring reservation information including biometric information of a user making a boarding reservation for a vehicle, and a boarding point; a boarding information acquisition unit (120) acquiring boarding information including biometric information of the user generated by a camera (103) equipped on the vehicle and boarding place information indicating the boarding point; and an authentication unit (113) determining whether there is a match of biometric information and a boarding point that are included in each piece of the reservation information and the boarding information.