Biometric Hotel Reward Server for User Identification and Incentives

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Solution Overview

Problem

Existing systems fail to revitalize the economic sphere of hotels and surrounding areas through effective user identification and incentive mechanisms.

Innovation Solution

A system utilizing biometric information to identify users who plan to use a hotel and provide rewards based on their behavior at affiliated businesses, enhancing engagement and consumption in the area.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Measurement precision

If biometric authentication is used to identify users, then user identification accuracy is improved, but system complexity increases

Engineering Contradiction:
Improveuser identification accuracyVSAvoidsystem complexity
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The patent introduces a server as an intermediary component that centralizes the biometric authentication processing. The server receives biometric information from multiple terminals, performs the matching processing against stored biometric data, and returns identification results. This mediator approach improves identification accuracy through centralized processing while managing system complexity by separating authentication logic from individual terminals.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The patent replaces traditional mechanical or manual identification methods with biometric authentication systems. Instead of using physical keys, cards, or manual verification, the system uses automated biometric matching (face recognition, fingerprint, etc.) to identify users, thereby improving accuracy while the server-based architecture manages the complexity of this automated system.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

2Productivity

If reward systems are implemented to motivate user behavior, then user engagement increases, but operational complexity increases

Engineering Contradiction:
Improveuser engagementVSAvoidoperational complexity
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The patent merges the reward system with the existing biometric authentication system. The same server that performs authentication also manages the reward logic, and the same biometric identification is used for both authentication and reward determination. This integration increases user engagement through rewards while avoiding the operational complexity of a completely separate reward management system.

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

The server apparatus is designed with multi-functionality, serving both as an authentication system and a reward management system. The biometric matching processing is used universally for both identifying users for authentication purposes and determining eligibility for rewards based on user behavior, thereby increasing engagement without requiring separate operational systems.

Inventive Principle:
Principle #6Universality (Multi-functionality)

3Productivity

If multiple affiliated businesses are integrated into the system, then economic revitalization effect is improved, but system complexity increases

Engineering Contradiction:
Improveeconomic revitalization effectVSAvoidsystem complexity
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The server apparatus serves multiple affiliated businesses universally through a single integrated system. The same biometric authentication and reward processing infrastructure is used across hotels, restaurants, and other partner businesses, enabling economic revitalization through network effects while avoiding the complexity of implementing separate systems at each business location.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The patent segments the system into centralized server functionality and distributed terminal functionality. Individual affiliated businesses can deploy simple terminals that leverage the centralized server's processing power, allowing multiple businesses to participate in the economic revitalization initiative without each business needing to implement complex local systems.

Inventive Principle:
Principle #1Segmentation

Data Source

PatentUS12555132B2System, server apparatus, control method of server apparatus, and storage medium
Publication Date: 2026.02.17 NEC CORP
  • US12555132B2 patent drawing
  • US12555132B2 patent drawing
  • US12555132B2 patent drawing

AI summary

A system includes server apparatus and business operator terminal. The server apparatus stores biometric information of users who plan to use a hotel. The authentication terminal transmits user behavior notification that includes biometric information and behavior information of person to be determined to the server apparatus. The server apparatus identifies the person to be determined among the users by matching processing. The server apparatus determines whether the identified person to be determined is hotel user who will use the hotel or who used the hotel based on time of processing of the user behavior notification. The server apparatus determines whether the identified person to be determined is target person to be rewarded based on the behavior information. When the person to be determined is the hotel user and the target person to be rewarded, the server apparatus provides the person to be determined with a reward related to the hotel.