Biometric Authentication for Manual-Free Shipment Billing

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Solution Overview

Problem

Existing shipping systems require manual input of sensitive information such as credit card details and passwords, which is time-consuming, error-prone, and vulnerable to hacking, leading to resource wastage and security breaches.

Innovation Solution

Implement biometric authentication using unique identifiers like fingerprints or facial recognition to automate the shipment process, eliminating the need for manual data entry and enhancing security by making it harder for attackers to impersonate users.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If manual input of billing information and digital credentials is required, then user authentication can be performed, but processing time increases and user convenience deteriorates

Engineering Contradiction:
Improveuser authenticationVSAvoidprocessing time
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The system performs preliminary actions by pre-registering users with biometric identifiers and pre-storing billing information in the computer system. When a user arrives at the packaging store, their biometric identifier is automatically scanned and matched against stored records, and billing information is automatically retrieved and processed, eliminating the need for manual input at the time of shipment.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system enables self-service authentication by automatically verifying user identity through biometric scanning and automatically processing billing information without requiring manual user input. The system serves itself by autonomously completing authentication and billing tasks that would otherwise require user intervention.

Inventive Principle:
Principle #25Self-service

2Reliability

If manual input of sensitive information is required, then user authentication can be completed, but security vulnerability increases

Engineering Contradiction:
Improveuser authenticationVSAvoidsecurity breach risk
Core Design Contradiction:
ReliabilityVSObject-affected harmful factors

Solution Approach 1:

The system replaces mechanical manual input methods with automated biometric scanning and digital credential verification. Instead of requiring users to manually type in sensitive information, the system uses automatic biometric authentication and digital certificate validation to verify user identity, reducing human error and security vulnerabilities.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

Solution Approach 2:

The system introduces digital certificates and biometric identifiers as intermediary elements between the user and the billing information. These intermediaries securely transmit and verify user identity without exposing sensitive billing data during the authentication process, creating a security layer that protects against direct exposure of sensitive information.

Inventive Principle:
Principle #24Intermediary (Mediator)

3Ease of operation

If manual data entry is performed, then information can be input, but error rate increases

Engineering Contradiction:
Improvedata entryVSAvoiddata accuracy
Core Design Contradiction:
Ease of operationVSManufacturing precision

Solution Approach 1:

The system performs self-service data retrieval by automatically extracting and validating billing information from pre-stored records in the computer system. This automated retrieval eliminates manual data entry errors and ensures high data accuracy while maintaining ease of operation through automatic processing.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The system incorporates feedback mechanisms where the biometric scanning process automatically verifies user identity and triggers automatic retrieval of corresponding billing information. This feedback loop ensures that only verified users access their correct billing data, eliminating errors associated with manual data entry while maintaining operational simplicity.

Inventive Principle:
Principle #23Feedback

Data Source

PatentUS12443914B2Biometric authentication to facilitate shipment processing
Publication Date: 2025.10.14 UNITED PARCEL SERVICE OF AMERICAN INC
  • US12443914B2 patent drawing
  • US12443914B2 patent drawing
  • US12443914B2 patent drawing

AI summary

A user request associated with a first user and a shipment of one or more items is received. A prompt that the first user provide one or more biometric identifiers is provided. The prompt selectively excludes a request for billing information from the first user. A least partially in response to the providing of the prompt, at least a first biometric identifier of the first user is obtained. At least partially in response to the obtaining of the first biometric identifier of the first user, the billing information is automatically processed. Based at least in part on the automatically processing of the billing information, the user request associated with the shipment of the one or more items is completed.