Biometric User Identification for Personalized Facility Guidance
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Solution Overview
Problem
Existing information display systems struggle to accurately guide facilities or services available to users based on their recent activity schedules, leading to inefficiencies in service provision.
Innovation Solution
An information processing apparatus and method that registers a user's boarding status and biometric information during the boarding procedure, matching this information to generate personalized guide information on available facilities or services using an information processing terminal.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If guide information is generated based on recent activity schedules, then the system can provide personalized guidance, but the accuracy of guiding available facilities or services deteriorates
Solution Approach 1:
The system performs preliminary actions by acquiring boarding information during the boarding procedure and registering it in advance along with biometric information. This allows the system to have accurate, pre-verified user status data before generating guide information, ensuring both personalization and accuracy.
Solution Approach 2:
The system introduces biometric information as an intermediary verification mechanism. By matching biometric data with registered boarding information, the system creates a reliable intermediary layer that confirms user identity and status, thereby improving the accuracy of facility guidance while maintaining personalization.
2Measurement precision
If biometric information matching is performed to identify users, then the accuracy of user identification is improved, but the device complexity increases
Solution Approach 1:
The system employs self-service mechanisms where the biometric acquisition device automatically captures and processes user biometric information without manual intervention. The matching process occurs automatically between acquired biometric data and registered information, reducing operational complexity while maintaining high identification accuracy.
Solution Approach 2:
The system replaces manual identification processes with automated biometric recognition technology. By substituting mechanical or manual verification methods with electronic biometric matching, the system achieves higher accuracy while the automated nature reduces operational complexity over time.
Data Source
AI summary
Provided are an information processing apparatus, an information processing method, and a storage medium that can accurately guide facilities or services which are available to a user who is scheduled to take a transportation. An information processing apparatus includes: a registration unit that registers a status of a user scheduled to board on a transportation related to boarding acquired by a boarding procedure and biometric information of the user acquired during the boarding procedure in association with each other; and a generation unit that generates guide information related to a facility or a service available to the user guided by an information processing terminal according to the status of the user, who is identified by matching of target biometric information which is biometric information acquired by the information processing terminal for one user, and registered biometric information which is the biometric information registered by the registration unit.