Blockchain Commodity Damage Claim Automation
Find Innovative SolutionsGenerate Solutions
Solution Overview
Problem
Traditional damage claim processes are inefficient and prone to human error, requiring lengthy investigations and varying policies, leading to uncertainty and inconsistency in evaluating damage and processing claims.
Innovation Solution
A blockchain-based method that collects and compares appearance data of a commodity with its registered data to determine damage, invoking a smart contract for automated damage claims, ensuring traceability and integrity through decentralized node maintenance.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If traditional manual damage claim processes are used, then human flexibility and policy interpretation are maintained, but processing efficiency is low and human error is high
Solution Approach 1:
The system enables automated self-service damage claim processing where the smart contract automatically evaluates damage by comparing appearance data with registered data, determines claim eligibility, and executes compensation without human intervention. This eliminates manual processing errors and ensures consistent evaluation across all claims.
Solution Approach 2:
The patent replaces the mechanical manual evaluation process with an automated digital system using blockchain and smart contracts. The smart contract automatically compares appearance data, evaluates damage according to predefined criteria, and processes claims, substituting human judgment with algorithmic execution to improve both efficiency and consistency.
2Loss of time
If manual investigation and evaluation processes are used, then policy flexibility is maintained, but processing time is lengthy and uncertainty is high
Solution Approach 1:
The system performs preliminary actions by pre-registering appearance data of commodities on the blockchain before damage occurs. When damage happens, the smart contract can immediately compare current appearance data with the pre-registered data, eliminating the need for lengthy investigations and enabling instant damage determination.
Solution Approach 2:
The patent creates digital copies of commodity appearance data (images, videos, or other visual information) and stores them on the blockchain. These digital copies serve as reference data for automatic comparison, replacing the need for physical inspection and manual evaluation processes.
3Reliability
If decentralized blockchain technology is implemented, then data integrity and traceability are enhanced, but system complexity increases
Solution Approach 1:
The smart contract serves multiple functions within the blockchain system: it stores damage evaluation criteria, compares appearance data, determines damage severity, evaluates claim eligibility, and executes compensation. This multi-functionality consolidates complex operations into a single automated mechanism, managing system complexity while maintaining data integrity.
Data Source
AI summary
Appearance data associated with a target commodity is collected by a blockchain node device, where original appearance data associated with the target commodity is registered with a distributed database associated with a blockchain in advance. Whether a damage event occurs on the target commodity is determined by the blockchain node device based on the appearance data and the original appearance data. In response to a determination that the damage event occurs on the target commodity, a smart contract corresponding to the target commodity is invoked by the blockchain node device. Commodity damage claim logic stated in the smart contract is executed by the blockchain node device to complete a commodity damage claim for the target commodity.