Blockchain Fault Determination for Multi-Provider Services

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Solution Overview

Problem

In complex service environments, determining fault among multiple service providers without human intervention is challenging due to the lack of trust among providers, leading to disputes and inefficiencies in assigning blame and incentives.

Innovation Solution

A blockchain-based system that utilizes sensor data and smart contracts to detect events, determine liable providers, and assign blame or incentives automatically, leveraging a decentralized and immutable ledger to ensure transparency and reliability.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If a centralized database is used to store service provider data, then data management is easy and control is centralized, but trust among non-trusting participants is established and fault determination is automated

Engineering Contradiction:
Improvedata managementVSAvoidtrust among participants
Core Design Contradiction:
Ease of operationVSReliability

Solution Approach 1:

The patent introduces a blockchain system as an intermediary between service providers who do not trust each other. The blockchain acts as a neutral mediator that stores service data, sensor data, and fault determination results in a decentralized manner, allowing participants to verify information without trusting one another while maintaining automated fault determination capabilities

Inventive Principle:
Principle #24Intermediary (Mediator)

2Reliability

If blockchain technology is used to enable trustless transactions, then reliability and trust among participants are improved, but system complexity increases

Engineering Contradiction:
Improvetrust among participantsVSAvoidsystem complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The patent segments the complex blockchain system into distinct functional modules: service data storage, sensor data collection, event detection mechanisms, and fault determination algorithms. Each module operates independently but integrates through standardized interfaces, reducing overall system complexity while maintaining the trustless benefits of blockchain technology

Inventive Principle:
Principle #1Segmentation

3Reliability

If manual intervention is used for fault determination, then disputes can be resolved with human judgment, but productivity and operational efficiency decrease

Engineering Contradiction:
Improvefault determination accuracyVSAvoidoperational efficiency
Core Design Contradiction:
ReliabilityVSProductivity

Solution Approach 1:

The patent implements a self-service fault determination system where the blockchain network automatically detects events through sensor data, analyzes service provider actions, and determines fault without human intervention. The system serves itself by using smart contracts and predefined algorithms to resolve disputes autonomously, maintaining accuracy while dramatically improving operational efficiency

Inventive Principle:
Principle #25Self-service

4Productivity

If automated fault determination is implemented, then productivity and operational efficiency are improved, but the complexity of detecting and measuring fault increases

Engineering Contradiction:
Improveoperational efficiencyVSAvoidfault detection complexity
Core Design Contradiction:
ProductivityVSDifficulty of detecting and measuring

Solution Approach 1:

The patent applies preliminary action by pre-defining fault determination rules, service level agreements, and evaluation criteria in smart contracts before disputes occur. Sensor data collection points and event detection thresholds are predetermined, allowing the automated system to efficiently determine fault by simply comparing actual data against pre-established criteria, reducing the complexity of real-time fault detection

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentUS11868338B2Tracking and fault determination in complex service environment
Publication Date: 2024.01.09 INTERNATIONAL BUSINESS MACHINE CORPORATION
  • US11868338B2 patent drawing
  • US11868338B2 patent drawing
  • US11868338B2 patent drawing

AI summary

An example operation may include one or more of storing sensor data on a blockchain, the sensor data sensed of an object which is cooperatively managed by a plurality of providers, detecting an event with respect to the object, determining, via chaincode deployed on a blockchain peer, one or more providers from among the plurality of providers that are liable for the event based on the sensor data stored on the blockchain, and outputting a notification to a computer system of the blockchain identifying the determined one or more providers.