Blockchain Transaction Analytics Interface for Faster Dispute Resolution

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Solution Overview

Problem

Current payment transaction dispute resolution processes are cumbersome, lengthy, and costly, relying on intermediaries that lead to fraudulent claims and non-standardized rules, necessitating a more efficient and transparent method for dispute resolution.

Innovation Solution

A blockchain-based system that utilizes a shared permissioned ledger for transaction dispute management, enabling participants to resolve disputes efficiently and transparently, using Smart Contracts to automate dispute resolution and minimize fraud.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If the payment network is used as an intermediary for dispute resolution, then disputes can be resolved through established rules and processes, but the process becomes complicated, lengthy, and costly

Engineering Contradiction:
Improvedispute resolution reliabilityVSAvoiddispute resolution time
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The patent extracts the dispute resolution function from the centralized payment network intermediary and implements it through a decentralized blockchain-based system. Smart contracts automatically execute dispute resolution logic on the blockchain, eliminating the need for the payment network to act as an intermediary while maintaining reliable dispute resolution through cryptographic verification and consensus mechanisms.

Inventive Principle:
Principle #2Taking out (Extraction)

Solution Approach 2:

The blockchain system enables parties to resolve disputes autonomously through smart contracts that automatically execute based on predefined conditions. The system serves itself by using decentralized consensus to validate transactions and resolve disputes without requiring centralized intermediary intervention, thereby reducing both time and complexity.

Inventive Principle:
Principle #25Self-service

2Ease of operation

If the payment network uses standardized dispute rules, then consistency is achieved, but frequent rule changes cause costly charges for compliance

Engineering Contradiction:
Improvedispute resolution standardizationVSAvoidcompliance cost
Core Design Contradiction:
Ease of operationVSLoss of energy

Solution Approach 1:

The smart contract dispute resolution system allows dynamic updates of dispute rules and logic through decentralized governance mechanisms. Participants can propose and implement rule changes on the blockchain without requiring costly compliance updates, as the system naturally adapts through code deployment and consensus validation rather than centralized rule enforcement.

Inventive Principle:
Principle #15Dynamics

3Ease of operation

If intermediaries are used in the dispute resolution process, then dispute management can be coordinated, but fraudulent and invalid claims increase

Engineering Contradiction:
Improvedispute coordinationVSAvoidfraudulent claims
Core Design Contradiction:
Ease of operationVSObject-generated harmful factors

Solution Approach 1:

The patent replaces the traditional payment network intermediary with a blockchain-based decentralized mediator system. Smart contracts act as automated intermediaries that transparently coordinate dispute resolution while maintaining an immutable audit trail. This eliminates human intermediary bias and fraud while preserving coordination capabilities through cryptographic verification and consensus-based validation.

Inventive Principle:
Principle #24Intermediary (Mediator)

4Reliability

If the network dispute resolution process is used, then disputes can be arbitrated, but the process is expensive and time-consuming

Engineering Contradiction:
Improvedispute arbitration reliabilityVSAvoiddispute resolution efficiency
Core Design Contradiction:
ReliabilityVSProductivity

Solution Approach 1:

The patent replaces the manual, human-driven network arbitration process with automated smart contract execution on the blockchain. The mechanical system of human review and arbitration is substituted with algorithmic smart contracts that automatically execute dispute resolution logic, providing reliable arbitration through cryptographic verification while dramatically improving efficiency by eliminating manual processing steps.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

Data Source

PatentUS12423690B2Interactive user interface systems and methods for analyzing transaction attributes and dispute information using blockchain
Publication Date: 2025.09.23 WORLDPAY LLC
  • US12423690B2 patent drawing
  • US12423690B2 patent drawing
  • US12423690B2 patent drawing

AI summary

Decentralized computer systems and methods are disclosed for analyzing transaction attributes and dispute information using blockchain. One method includes: receiving a first transaction information of a first transaction, wherein the transaction information includes attributes of the first transaction; generating a blockchain entry that stores the received attributes in a shared ledger to participants of the blockchain; receiving an input of a selection of an attribute of the first transaction from a participant of the blockchain to analyze other transactions having the selected attribute; compiling a list of other transactions having the selected attribute; receiving transaction information for each transaction of the list of other transactions; and generating, on a user interface, an analytics report of the attributes of the other transactions.