Blockchain Transaction Analytics Interface for Faster Dispute Resolution
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Solution Overview
Problem
Current payment transaction dispute resolution processes are cumbersome, lengthy, and costly, relying on intermediaries that lead to fraudulent claims and non-standardized rules, necessitating a more efficient and transparent method for dispute resolution.
Innovation Solution
A blockchain-based system that utilizes a shared permissioned ledger for transaction dispute management, enabling participants to resolve disputes efficiently and transparently, using Smart Contracts to automate dispute resolution and minimize fraud.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If the payment network is used as an intermediary for dispute resolution, then disputes can be resolved through established rules and processes, but the process becomes complicated, lengthy, and costly
Solution Approach 1:
The patent extracts the dispute resolution function from the centralized payment network intermediary and implements it through a decentralized blockchain-based system. Smart contracts automatically execute dispute resolution logic on the blockchain, eliminating the need for the payment network to act as an intermediary while maintaining reliable dispute resolution through cryptographic verification and consensus mechanisms.
Solution Approach 2:
The blockchain system enables parties to resolve disputes autonomously through smart contracts that automatically execute based on predefined conditions. The system serves itself by using decentralized consensus to validate transactions and resolve disputes without requiring centralized intermediary intervention, thereby reducing both time and complexity.
2Ease of operation
If the payment network uses standardized dispute rules, then consistency is achieved, but frequent rule changes cause costly charges for compliance
Solution Approach 1:
The smart contract dispute resolution system allows dynamic updates of dispute rules and logic through decentralized governance mechanisms. Participants can propose and implement rule changes on the blockchain without requiring costly compliance updates, as the system naturally adapts through code deployment and consensus validation rather than centralized rule enforcement.
3Ease of operation
If intermediaries are used in the dispute resolution process, then dispute management can be coordinated, but fraudulent and invalid claims increase
Solution Approach 1:
The patent replaces the traditional payment network intermediary with a blockchain-based decentralized mediator system. Smart contracts act as automated intermediaries that transparently coordinate dispute resolution while maintaining an immutable audit trail. This eliminates human intermediary bias and fraud while preserving coordination capabilities through cryptographic verification and consensus-based validation.
4Reliability
If the network dispute resolution process is used, then disputes can be arbitrated, but the process is expensive and time-consuming
Solution Approach 1:
The patent replaces the manual, human-driven network arbitration process with automated smart contract execution on the blockchain. The mechanical system of human review and arbitration is substituted with algorithmic smart contracts that automatically execute dispute resolution logic, providing reliable arbitration through cryptographic verification while dramatically improving efficiency by eliminating manual processing steps.
Data Source
AI summary
Decentralized computer systems and methods are disclosed for analyzing transaction attributes and dispute information using blockchain. One method includes: receiving a first transaction information of a first transaction, wherein the transaction information includes attributes of the first transaction; generating a blockchain entry that stores the received attributes in a shared ledger to participants of the blockchain; receiving an input of a selection of an attribute of the first transaction from a participant of the blockchain to analyze other transactions having the selected attribute; compiling a list of other transactions having the selected attribute; receiving transaction information for each transaction of the list of other transactions; and generating, on a user interface, an analytics report of the attributes of the other transactions.


