Messaging Bot Permission Interface for Privacy Control
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Solution Overview
Problem
There is a need to manage user privacy and permissions effectively when using messaging bots, as existing systems lack robust mechanisms for controlling when and how user data is shared with bots, and ensuring user consent in messaging conversations.
Innovation Solution
A method and system that provides a permission interface within a messaging application to allow users to approve or prohibit data sharing, automatically invoking assistive agents based on user actions, and enabling separate conversations with bots while excluding other users, with features for suggesting responses and managing bot interactions.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If automated assistive agents are integrated into messaging applications to improve efficiency, then productivity is improved, but user privacy and data security are compromised
Solution Approach 1:
The system performs preliminary actions by obtaining user permission before the assistive agent accesses or shares any data. The permission interface is presented in advance of any data processing, allowing users to control what information the bot can access, thereby enabling automation while protecting privacy from the outset.
Solution Approach 2:
The permission interface acts as an intermediary mechanism between the user and the assistive agent. It mediates data access by requiring explicit user authorization, thus enabling the bot to function efficiently while maintaining user privacy control through this intermediate layer of consent management.
2Reliability
If permission interfaces are displayed to all users in a conversation, then user consent is ensured, but device complexity and user experience are degraded
Solution Approach 1:
The permission interface is selectively displayed only to the specific user whose data is being accessed, rather than to all conversation participants. This localized approach ensures that each user consents to their own data being shared while avoiding unnecessary complexity for other users who are not affected by the data access request.
3Productivity
If user data is shared with assistive agents for automated assistance, then productivity is improved, but data security is compromised
Solution Approach 1:
Data security is maintained by performing the permission-granting action preliminarily, before any data is shared with the assistive agent. The system establishes security controls in advance by obtaining explicit user consent, allowing productive data sharing to occur only under verified secure conditions.
Data Source
AI summary
Systems, methods and computer readable media for bot interaction are described. For example, some implementations can include a computer-executed method including providing a messaging application, on a first computing device associated with a first user, to enable communication between the first user and at least one other user. The method can also include detecting, at the messaging application, a user request, and programmatically determining that an operation in response to the user request requires sharing of data associated with the first user. The method can further include causing a permission interface to be rendered in the messaging application on the first computing device, the permission interface enabling the first user to approve or prohibit sharing of the data associated with the first user, and upon receiving user input from the first user indicating approval of the sharing of the data associated with the first user, accessing the data associated with the first user and sharing the data associated with the first user within the messaging application in response to the user request.