Building User Profile Generation for Accurate Maintenance Triage
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Solution Overview
Problem
Properties often suffer from unnoticed issues like mould and damp that can lead to significant structural damage and health hazards, and there is a lack of effective communication between inhabitants and maintenance providers.
Innovation Solution
A computer-implemented method and system that processes user inputs, augments them with building and user information, and uses trained models to generate tailored responses, including contact details and maintenance recommendations, and can automatically initiate communication with third parties.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Measurement precision
If users provide detailed manual input about building issues, then maintenance accuracy improves, but user effort and time increase
Solution Approach 1:
The system automatically retrieves and processes building information, environmental data, and user profile details without requiring manual user input. The augmented input content is generated by the system itself, combining multiple data sources to create comprehensive maintenance assessments autonomously.
Solution Approach 2:
The system pre-retrieves building information, environmental conditions, and user preferences before the maintenance assessment process begins. This preliminary data collection and augmentation eliminates the need for users to provide detailed information during the actual maintenance request process.
2Loss of information
If the system collects and processes extensive building and environmental data, then response relevance improves, but system complexity increases
Solution Approach 1:
The data processing system is divided into distinct modules: one for retrieving building information, another for environmental data, a third for user profile processing, and a fourth for augmenting and combining these datasets. Each module handles a specific aspect of data processing independently, reducing overall system complexity while maintaining comprehensive information processing.
3Reliability
If the system provides comprehensive maintenance information including third-party contacts, then maintenance effectiveness improves, but information processing time increases
Solution Approach 1:
The system pre-loads and stores third-party contact information, maintenance provider databases, and solution templates in advance. When a maintenance issue is identified, the system quickly retrieves and matches relevant pre-stored information rather than searching and processing data in real-time, reducing response time while maintaining comprehensive information quality.
Data Source
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AI summary
The disclosure relates to generating and obtaining content for a user profile associated with a building in a way which is more accurate and specific to a building.