Business Process Roadmap Framework for Maturity Assessment

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Solution Overview

Problem

Current business process management methods are inefficient, lacking a structured approach to identify and progress through stages of maturity, and fail to provide a framework for guiding enterprises through various stages, leading to complexity and time consumption.

Innovation Solution

A method and system for developing a process roadmap that includes identifying business processes, determining business goals and key metrics, measuring process maturity levels, and linking these elements to identify improvement initiatives, utilizing modules such as an information source module, identification module, decision module, and process connector module to create a roadmap for business systems.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If conventional methods are used for business process management, then implementation can proceed without structured guidance, but the process becomes complex and time-consuming

Engineering Contradiction:
Improvebusiness process implementation efficiencyVSAvoidprocess management complexity
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The patent segments the business process management into distinct maturity levels (Level 1: Initial, Level 2: Repeatable, Level 3: Defined, Level 4: Managed, Level 5: Optimizing). Each level represents a specific stage of process capability with defined characteristics and improvement opportunities, allowing enterprises to systematically progress through structured stages rather than attempting comprehensive transformation simultaneously.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The patent establishes a predetermined framework of maturity levels and associated improvement initiatives before implementation begins. Organizations can assess their current state against these pre-defined levels and follow predetermined improvement paths, eliminating the need to create management structures from scratch and reducing implementation complexity.

Inventive Principle:
Principle #10Preliminary action

2Measurement precision

If conventional methods are used for identifying and measuring process stages, then no formal framework is needed, but the ability to identify and measure maturity levels is inadequate

Engineering Contradiction:
Improveprocess maturity measurement capabilityVSAvoidframework structure complexity
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The patent uses distinct visual metaphors for each maturity level (Level 1: Initial, Level 2: Repeatable, Level 3: Defined, Level 4: Managed, Level 5: Optimizing) that represent progressive stages of capability. Each level has clearly defined characteristics that make measurement and assessment straightforward, allowing organizations to precisely determine their current state and track progress through structured transitions between levels.

Inventive Principle:
Principle #32Color changes

3Adaptability or versatility

If enterprises attempt to implement comprehensive process improvements without a guiding framework, then flexibility is maintained, but a systematic approach to progress through stages is lacking

Engineering Contradiction:
Improveprocess improvement guidanceVSAvoidtime to achieve process maturity
Core Design Contradiction:
Adaptability or versatilityVSLoss of time

Solution Approach 1:

The patent creates a dynamic framework where organizations can assess their current maturity level, identify appropriate improvement initiatives for that specific level, and transition to the next level as capabilities are achieved. This dynamic assessment and progression system allows enterprises to adapt the framework to their specific context while following a systematic path that accelerates improvement compared to unguided approaches.

Inventive Principle:
Principle #15Dynamics

Data Source

PatentUS7925594B2System and method for providing framework for business process improvement
Publication Date: 2011.04.12 INFOSYS LTD
  • US7925594B2 patent drawing
  • US7925594B2 patent drawing
  • US7925594B2 patent drawing

AI summary

A method for developing a process roadmap for a business system is disclosed. The method includes identifying a business process and determining business goals and key process metrics for the business process. The method further includes measuring process maturity levels of the business process and identifying business process improvement initiatives based on the process maturity levels. Furthermore, the method includes linking the business process to at least one of the business goals and key process metrics, the process maturity levels, and the business process improvement initiatives for developing the process roadmap for the business system.