Business Profile Workspace for Communication Segmentation
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Solution Overview
Problem
Conventional social networking architectures are limited in their ability to differentiate between various types of communications and relationships, making them unsuitable for business or office environments where more nuanced information dissemination is required.
Innovation Solution
A system that generates business profiles by collecting and analyzing information from multiple sources, allowing for customizable and dynamic presentation of information, including instant messages, emails, documents, and entry logs, using artificial intelligence to automate processes and ensure relevant information is presented to users in a workstation context.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If conventional social networking architecture is used, then information can be disseminated among users, but the system cannot differentiate between various types of communications and relationships
Solution Approach 1:
The patent segments the monolithic social networking architecture into distinct communication channels (instant messaging, email, collaboration tools) and relationship types (colleague, client, vendor). This segmentation allows the system to differentiate between various communication types while maintaining manageable complexity through modular design.
Solution Approach 2:
The system implements dynamic relationship definitions where communication rules and information access rights can be adjusted based on the type of relationship and communication channel. This dynamic approach enables the system to adapt to different business contexts without requiring complete architectural redesign.
2Adaptability or versatility
If classical social networking configurations are used, then the system is simple to implement, but it is unsuitable for business/office environment where differentiation between communication types is required
Solution Approach 1:
The patent creates a universal business communication framework that can handle multiple communication types (instant messaging, email, file sharing) and relationship types through a single integrated system. This multi-functional approach makes the system suitable for diverse business environments while maintaining ease of implementation through standardized interfaces.
Solution Approach 2:
The system allows dynamic adjustment of parameters such as information access rights, communication permissions, and profile visibility based on relationship type and business context. These parameter changes enable the system to adapt to specific business requirements without requiring complete reconfiguration.
3Loss of information
If comprehensive information is collected from multiple sources, then the business profile becomes more useful, but the system complexity increases
Solution Approach 1:
The patent extracts and separates the information gathering function into distinct modules that collect data from specific sources (email, instant messaging, collaboration tools) and process them independently. This extraction approach maintains comprehensive business profiles while reducing overall system complexity through functional separation.
Solution Approach 2:
The system introduces intermediary components that aggregate information from multiple sources and present it in a unified business profile format. These intermediaries simplify the complexity by providing a standardized interface between diverse information sources and the user-facing profile display.
Data Source
AI summary
Multiple pieces of information can be arranged into a single construct that allows the employee to ascertain information quickly while at her workstation. Selection of information for placement into the construct can employ various statistical models and the like. Selective pieces of information can be masked for a user's construct based upon access rights of the user. Constructs can be configured by a user based on personal preferences as well as by an administrator. Population of metadata upon the construct can be performed automatically through an instruction of the administrator or be overridden by a user request. In addition, various types of synchronization can be implemented between constructs, such that identical or near-identical information is populated upon multiple constructs.