C2C Rental Platform Matching Lenders and Borrowers
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Solution Overview
Problem
Conventional systems do not efficiently match individuals who want to lend items with those who want to borrow them in Consumer-to-Consumer (C to C) electronic commerce, lacking a platform for efficient rental transactions.
Innovation Solution
An information processing device with a management server and borrower terminals that facilitate the acquisition, presentation, and management of item offers, applications, payments, and item returns, including image verification for condition matching between offered and borrowed items.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If conventional C to C electronic commerce systems are used, then general trading functions are available, but efficient matching of lenders and borrowers for rental transactions is not achieved
Solution Approach 1:
The management server is designed to handle multiple functions including offer acquisition, offer presentation, borrow application receiving, and borrow presentation within a single platform. This multi-functional system enables the same infrastructure to support both general e-commerce operations and specialized rental transactions, achieving versatility while maintaining operational efficiency
Solution Approach 2:
The management server acts as an intermediary between lenders (first users) and borrowers (second users). It receives offers from lenders, presents them to borrowers, collects borrow applications, and notifies lenders of applications. This intermediary role facilitates efficient matching by centralizing the coordination process and enabling systematic communication between parties
2Reliability
If manual item verification processes are used, then condition checking is possible, but transaction security and transparency are reduced
Solution Approach 1:
The system uses image data as a digital copy of the physical item condition. Lenders provide images of items before lending, and borrowers capture images of received items. These digital copies serve as verifiable records of item conditions, enabling secure transactions without requiring physical inspection while maintaining transparency through comparable image evidence
Solution Approach 2:
The system implements feedback mechanisms where borrowers confirm receipt of items by providing image data, which is then compared with the lender's original item images. This feedback loop ensures that items are delivered in the expected condition and provides a verification record that enhances transaction security and trust between parties
Data Source
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AI summary
The purpose of the present invention is to provide a C to C rental platform through which one or more individuals who want to lend objects can be efficiently matched with one or more individuals who desire to borrow the objects. In a management server 1 which supports lender users UL1 to ULn who desire to lend an object and borrower users UB1 to UBm who desire to borrow the object, an exhibit acquisition unit 10 acquires exhibit information provided from each of the lender users UL1 to ULn. An exhibit presentation unit 102 presents one or more pieces of the acquired exhibit information to the borrower users UB1 to UBm. A borrow receiving unit 103 receives, from the borrower user UB, an application of wanting to borrow the object as a borrow application. A borrowing presentation unit 104 presents, to the lender user UL, that there has been the borrowing application. Accordingly, the problem is addressed.