Calendar-Integrated Teleconference Auto-Dialing
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Solution Overview
Problem
Workers often struggle to keep track of meeting times, conference bridge telephone numbers, and passcodes, leading to missed or late teleconferences due to the manual and error-prone process of dialing in.
Innovation Solution
A network device accesses a user's calendar application to identify teleconference information, providing a link or automatically dialing the conference bridge, eliminating the need for manual entry of numbers and passcodes.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If manual dialing of conference bridge numbers and passcodes is used, then users can join teleconferences, but users often miss or are late to meetings due to difficulty in keeping track of meeting information
Solution Approach 1:
The system performs preliminary actions by automatically retrieving conference bridge numbers, passcodes, and meeting information from calendar applications before the meeting time arrives. This pre-fetching and preparation of dialing information eliminates the need for manual tracking and ensures users can join meetings on time without having to remember or manually locate meeting details.
Solution Approach 2:
The system enables self-service by automatically managing the entire process of retrieving meeting information, dialing conference bridges, and coordinating with calendar applications without requiring user intervention. The system serves itself by autonomously handling information retrieval, processing, and delivery, freeing users from manual operations while ensuring reliable meeting attendance.
2Ease of operation
If automated access to teleconferences is implemented, then users can seamlessly join meetings, but system complexity increases due to integration with calendar applications
Solution Approach 1:
The system acts as an intermediary between users and teleconference systems by integrating with calendar applications to automatically retrieve meeting information. This intermediary role allows the system to bridge the gap between calendar data and conference dialing operations, providing automated access while managing complexity through a standardized interface that interacts with calendar applications.
3Reliability
If conference bridge information is manually entered, then users can join teleconferences, but errors occur in entering numbers and passcodes
Solution Approach 1:
The system uses copying by automatically extracting conference bridge numbers, passcodes, and meeting information directly from calendar application data. Instead of requiring manual entry, the system copies the exact information from the calendar, ensuring accuracy is maintained while eliminating manual typing errors and improving reliability of conference access.
Data Source
AI summary
A method may include identifying information stored in an application on a user device. The information may be associated with an appointment-related call. The method may also include forwarding a link to the user device via which a communication session with another party can be established, or automatically dialing a telephone number associated with the appointment-related call.