Calendar Service Integration via Meeting Request Emails

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Solution Overview

Problem

Current calendar applications are decoupled from real-world events, requiring manual and time-consuming processes to synchronize events, and lack the ability to automatically communicate with services related to trip events and business appointments, leading to errors and inefficiencies.

Innovation Solution

A computer-implemented method that integrates services into calendar applications via meeting request e-mails, allowing users to automate event updates and service interactions without additional software, using either a default or advanced updating strategy depending on the calendar application's security policy.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If manual processes are used to synchronize events between calendar application and real-world events, then the calendar application remains simple in structure, but time consumption and error rates increase significantly

Engineering Contradiction:
Improveevent synchronization efficiencyVSAvoidtime for manual event updates
Core Design Contradiction:
ProductivityVSLoss of time

Solution Approach 1:

The patent introduces an intermediary component that acts as a bridge between the calendar application and external services. This intermediary automatically receives event data from the calendar application, processes it through appropriate services (flight booking, hotel reservation, etc.), and synchronizes the results back to the calendar, eliminating manual intervention while maintaining system simplicity

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The system enables self-service by allowing the calendar application to automatically trigger and execute service requests without user intervention. The calendar application autonomously manages event synchronization by sending requests to external services and updating its own event data based on service responses, thereby reducing time loss and manual effort

Inventive Principle:
Principle #25Self-service

2Adaptability or versatility

If additional software components are installed to integrate services into calendar application, then service integration capability improves, but device complexity increases

Engineering Contradiction:
Improveservice integration capabilityVSAvoidsoftware component structure
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The patent implements a universal integration mechanism that allows the calendar application to interact with multiple different services (flight booking, hotel reservation, taxi services, etc.) through a single unified interface. This multi-functional approach enables diverse service integration without requiring separate software components for each service, thereby maintaining system simplicity while enhancing adaptability

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The intermediary component serves as a universal mediator that handles communication between the calendar application and various external services. It abstracts the complexity of service-specific protocols and interfaces, allowing the calendar application to integrate multiple services without direct complex connections to each service provider

Inventive Principle:
Principle #24Intermediary (Mediator)

3Productivity

If automated service execution is implemented, then productivity and error reduction improve, but security policy restrictions may prevent implementation

Engineering Contradiction:
Improveautomated task execution efficiencyVSAvoidsecurity policy compliance
Core Design Contradiction:
ProductivityVSReliability

Solution Approach 1:

The system dynamically adapts its automation behavior based on security policies. It includes mechanisms to detect and respond to security restrictions, adjusting the level of automation accordingly. When security policies permit, full automation is executed; when restrictions are detected, the system modifies its behavior to comply while maintaining core functionality

Inventive Principle:
Principle #15Dynamics

Solution Approach 2:

The patent incorporates feedback mechanisms that monitor security policy compliance during automated service execution. The system receives feedback about security restrictions and adjusts its automation processes accordingly, ensuring that productivity gains are achieved while maintaining reliability through policy compliance

Inventive Principle:
Principle #23Feedback

Data Source

PatentUS8645181B2Computer implementation method for integrating services in a calendar application via meeting request e-mails
Publication Date: 2014.02.04 SAP SE
  • US8645181B2 patent drawing
  • US8645181B2 patent drawing
  • US8645181B2 patent drawing

AI summary

The invention relates to a method for integrating services in a calendar application via the meeting request functionality of calendar programs comprising:initiating one or multiple services, wherein the initiation may involve the transmission of calendar event information from the calendar application to the service, the service requests being sent as meeting request e-mails to one or more service e-mail addresses, each service e-mail address representing a service,receiving the update requests generated by the one or multiple services, the update requests being meeting request response e-mails or one or multiple second meeting request e-mailsprocessing the received update requests, andupdating the calendar application.