Call Companion Interface for Customized Content Delivery
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Solution Overview
Problem
Current technologies lack effective methods for third parties to control and provide customized content to mobile devices during digital calls, limiting the ability to offer targeted information or services based on user preferences and call contexts.
Innovation Solution
A method and system that determine if a phone number is a target number, apply content control rules to provide targeted content through a call companion interface, modifying content based on user preferences such as age or location, and delivering it via a browser or application on the mobile device during or after the call.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If third parties can control and provide customized content during digital calls, then the ability to offer targeted information or services is improved, but the system complexity increases
Solution Approach 1:
The patent introduces a call companion interface as an intermediary component that mediates between the digital call system and the content delivery mechanism. This interface receives the call context, applies content control rules, and delivers customized content through separate communication channels, thereby enabling targeted content delivery without directly complicating the core call control system.
Solution Approach 2:
The system segments the content delivery process into distinct modules: call context detection, rule-based content selection, and multi-channel content delivery. By dividing the overall system into independent functional segments, the patent enables customized content delivery while maintaining manageable system complexity through modular architecture.
2Loss of information
If content control rules are applied to provide targeted content, then the relevance of information to users is improved, but the processing time and system resources increase
Solution Approach 1:
The patent implements preliminary action by pre-defining content control rules and associating them with specific phone numbers and content types before calls occur. During actual calls, the system simply matches the call context against these pre-established rules rather than creating content delivery logic in real-time, significantly reducing processing time while maintaining high information relevance.
3Ease of operation
If customized content is provided through call companion interface, then user experience is enhanced, but the device functionality requirements increase
Solution Approach 1:
The patent leverages the universal functionality of mobile devices by delivering customized content through existing multi-purpose interfaces such as web browsers and messaging applications. Instead of requiring dedicated hardware or specialized software, the system uses the device's existing multi-functional capabilities to present content in formats compatible with various applications, thereby enhancing user experience without increasing device functionality requirements.
Data Source
AI summary
Computer program products, methods, systems, apparatus, and computing entities are provided for providing customized content to a user. In one embodiment, a method is provided comprising: determining whether a phone number involving one of a mobile device or a user computing entity is one of a plurality of target phone numbers; identifying one or more content control rules associated with the phone number; identifying one or more actions to be carried out in accordance with the one or more content control rules; identifying one or more user preferences associated with the mobile device or user computing entity; identifying one or more desired modifications to the targeted content corresponding to the one or more user preferences; modifying the target content according to the one or more desired modifications; and providing the targeted content for display via the call companion interface available through the mobile device or user computing entity.