Mobile Call Forwarding Indication and Interception
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Solution Overview
Problem
Current call forwarding systems in mobile devices lack reminders for users about active call forwarding and do not allow users to easily override or deactivate the feature, leading to missed calls and inconvenience.
Innovation Solution
Implementing visual, auditory, and tactile indicators on mobile devices to remind users of active call forwarding, along with touch screen controls or hardware buttons to quickly toggle the feature on or off, and enable call interception during forwarding without deactivating the feature.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If call forwarding is activated to redirect calls to an alternate number, then call routing flexibility is improved, but user awareness of active forwarding deteriorates (no reminder provided)
Solution Approach 1:
The system provides visual feedback through an icon displayed on the device screen and auditory feedback through a distinctive tone played when a call is forwarded. This feedback mechanism ensures the user is continuously aware that call forwarding is active, resolving the information loss problem while maintaining routing flexibility
Solution Approach 2:
The patent uses visual indicators such as an icon that changes appearance or is displayed in different states to indicate call forwarding status. This visual signaling method provides continuous user awareness without interfering with the call forwarding functionality
2Ease of operation
If call forwarding is activated to forward calls automatically, then convenience is improved, but user control over incoming calls deteriorates (cannot intercept calls)
Solution Approach 1:
The call forwarding system transitions from a static automatic forwarding mode to a dynamic mode where the user can intervene. When a call is being forwarded, the system allows the user to intercept it by providing visual and auditory indicators, enabling the user to switch from automatic forwarding to manual answer based on real-time needs
3Device complexity
If call forwarding is set to forward all calls, then call management simplicity is improved, but call reception reliability deteriorates (important calls may be missed)
Solution Approach 1:
By providing continuous visual and auditory feedback when calls are being forwarded, the system maintains simple call management while improving reliability. The user can see and hear that a call is being forwarded and take action to intercept it if needed, ensuring important calls are not missed
Data Source
AI summary
An indication of an activated call forwarding feature is provided for a mobile telephone/computing device. When a call forwarding feature is activated, an indication may be presented on the device to indicate the call forwarding feature is currently active. The indication may be visual, audible or tactile. The indication serves as a reminder to the user of the device that the call forwarding feature is active. The indication may be presented on the device continuously until the user deactivates the feature, or the indication may be presented only when incoming calls are actually forwarded. Selectable functions may be enabled on the device for changing the call forwarding activation state and for overriding call forwarding for an in-progress forwarding call.