Call Forwarding Initiation via Optical Number Recognition

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Solution Overview

Problem

Users, especially international travelers, face difficulties in setting up call forwarding arrangements due to unfamiliarity with various codes and digits required for successful telephony connections, particularly when trying to redirect calls across national borders.

Innovation Solution

A method that uses a mobile phone's camera to recognize and process digital pictures of telephone numbers, automatically determining and supplementing the recognized number with necessary country and area codes to form an effective destination number for initiating call forwarding, thereby simplifying the process without requiring users to manually input all necessary codes.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If users manually input telephone numbers with all necessary codes (country codes, area codes, access codes), then call forwarding can be successfully initiated, but the operation becomes complex and frustrating for users unfamiliar with local number formats

Engineering Contradiction:
Improvecall forwarding initiation successVSAvoiduser operation simplicity
Core Design Contradiction:
ReliabilityVSEase of operation

Solution Approach 1:

The system automatically determines the location of the destination telephone and supplements the core number with appropriate country and area codes without requiring user input. The system serves itself by autonomously completing the number formatting task that would otherwise require user knowledge of local telephony conventions.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The system acts as an intermediary between the user's simple input (core number only) and the telephony network's requirement for complete formatted numbers. It automatically adds the necessary country codes, area codes, and access codes based on location determination, mediating the gap between user capability and system requirements.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Ease of operation

If the system automatically determines location and supplements telephone numbers with necessary codes, then ease of operation improves, but the processing complexity and time increase

Engineering Contradiction:
Improvecall forwarding setup simplicityVSAvoidnumber processing time
Core Design Contradiction:
Ease of operationVSLoss of time

Solution Approach 1:

The system performs location determination and code supplementation in advance, automatically preparing the complete destination number before the call forwarding initiation is actually requested. This preliminary automation eliminates the need for users to spend time researching or manually inputting codes during the critical setup moment.

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentUS8995640B2Call forwarding initiation system and method
Publication Date: 2015.03.31 EBAY INC
  • US8995640B2 patent drawing
  • US8995640B2 patent drawing
  • US8995640B2 patent drawing

AI summary

A method and system creates on a portable electronic device a real-time graphical view of an in-store product display that pinpoints the location of one or more target products on the product display. The graphical view is generated by capturing image data, such as a video feed of the in-store product display, and processing the data to initiate the one or more target products based on predefined product recognition criteria uniquely associated with the respective target products.