Ongoing Call Joining With Profile-Based Notification Routing
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Solution Overview
Problem
The increasing complexity of managing user identities, preferences, and data across multiple communication devices and services in residential and business environments, particularly when shared by multiple users, leads to inefficiencies in service delivery and notification management.
Innovation Solution
A profile-based system is employed to manage user identities and preferences, using a customer premises equipment (CPE) gateway to synchronize and consolidate notifications across devices, allowing users to create and manage profiles from various devices, and control notification settings through a network-based address book and application server.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If multiple devices are used to access communication services, then service versatility and user convenience are improved, but management complexity of user identities and preferences increases
Solution Approach 1:
The system segments user identity management by creating separate user profiles that can be independently managed. Each profile contains specific user data, preferences, and communication settings, allowing the system to handle multiple users and devices through discrete, manageable units rather than a monolithic management structure.
Solution Approach 2:
The CPE gateway acts as an intermediary between multiple user devices and the communication network. It manages user profiles, device mappings, and notification routing centrally, shielding users from the complexity of managing multiple device connections while enabling versatile service access across devices.
2Productivity
If multiple users share communication devices, then device utilization efficiency is improved, but notification management complexity increases
Solution Approach 1:
The system applies local quality by providing user-specific notification settings and preferences within the shared device environment. Each user profile can specify different notification methods, timing, and content, allowing personalized notification management while sharing the physical device, thus reducing notification management complexity for each user.
Solution Approach 2:
User profiles are pre-configured with notification preferences, device associations, and access permissions before users need to use the shared device. This preliminary setup eliminates the need for complex real-time notification management decisions during device usage, simplifying the experience for multiple users.
3Reliability
If user profiles are maintained in external network servers, then data security and centralized control are improved, but network dependency and access complexity increase
Solution Approach 1:
The CPE gateway provides universal access to user profiles stored on external servers by implementing multiple access methods and protocols. It can handle different device types, authentication methods, and data retrieval approaches, making the centralized profile storage system accessible through a unified interface that reduces access complexity for users.
Data Source
AI summary
A user device may join an ongoing communication of another user device by sending a request to the other user device to join the ongoing communication. The other user device may provide an option for the user of the other device to accept the request. Alternatively, the other user device may automatically add the user device to the ongoing communication or decline to the add the user device to the ongoing communication.