Call Log Generator with Content Summarization for Recall
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Solution Overview
Problem
Current call logs in phones lack detailed content information, making it difficult for users to recall call details over time, especially when names are not clearly identified, and users often rely on memory or separate notes for call content.
Innovation Solution
An apparatus and method that generates call detail information, records and summarizes call content using Natural Language Processing and text mining techniques to create a call log including call content summary information, and provides a call log outputter for organized retrieval.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If call logs only include basic information (counterpart name, call duration), then the call log structure remains simple and easy to manage, but users cannot recall call content over time
Solution Approach 1:
The call log system is segmented into multiple components: basic call information (counterpart name, number, duration), recorded call content, transcribed text, and summary information. Each component serves a specific function, allowing the system to maintain both simplicity and comprehensiveness by organizing information in hierarchical layers.
Solution Approach 2:
The patent extracts essential call content information from the full recorded conversation through automatic transcription and summary generation. The call content summarizer extracts key points, decisions, and important details, separating them from the complete call recording to provide a condensed overview that preserves critical information without requiring users to review entire call recordings.
2Loss of information
If users manually note down call content, then call content can be recorded, but users need to search separately for call logs to check counterpart name and duration
Solution Approach 1:
The patent merges previously separate information sources into a unified call log system. Call detail information (counterpart name, number, duration) and call content summaries are combined into a single integrated call log entry. This allows users to access all relevant call information in one place, eliminating the need to separately search for call logs and manual notes.
Solution Approach 2:
The call content summarizer acts as an intermediary between the complete call recording and the user. It automatically processes the recorded call content, generates transcribed text, creates summaries, and integrates this information with call detail information. This intermediary function automates the information processing that would otherwise require manual note-taking and separate organization.
3Loss of information
If call logs include detailed call content, then users can recall call details accurately, but the call log becomes more complex and harder to manage
Solution Approach 1:
The patent applies local quality by providing different levels of information detail in different contexts. The call log displays summary information by default for easy scanning and management. When users need detailed information, they can access the full transcribed text or original recording. This layered approach ensures that the call log remains easy to operate with summary views while preserving access to complete detailed content when needed.
Solution Approach 2:
Instead of processing and displaying all call content equally, the system performs partial action by generating summaries that capture only the most important elements of each call. The call content summarizer identifies and extracts key information, presenting a condensed version that maintains accuracy for recall purposes while significantly reducing the volume of information users must navigate.
Data Source
AI summary
An apparatus for providing a call log includes a call detail information generator configured to generate call detail information of a call; a call recorder configured to record a call content of the call; a call content summarizer configured to convert the recorded call content into a transcribed text, and generate call content summary information based on the transcribed text; a call log generator configured to generate a call log including the call detail information and the call content summary information; and a call log provider configured to output the call log.