Call Management Module for Secondary User Response Monitoring
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Solution Overview
Problem
In electronic devices shared between primary and secondary users, such as children, there is a challenge in managing incoming calls, as children may inadvertently decline important calls or accept unwanted ones without the primary user's knowledge.
Innovation Solution
The electronic device implements a call management module that detects when it is being used by a secondary user and allows or restricts their ability to respond to incoming calls. It records responses to calls and presents a secondary user responded call report to the primary user when they monitor the device.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If the electronic device allows secondary users to freely respond to incoming calls, then the ease of operation is improved, but the reliability deteriorates as important calls may be inadvertently declined
Solution Approach 1:
The system provides feedback to the primary user about call responses made by secondary users through notifications and call reports. This feedback mechanism allows the primary user to monitor and review secondary user call activities, ensuring reliability while maintaining secondary user operational freedom.
Solution Approach 2:
The call management module acts as an intermediary between secondary users and the call handling process. It intercepts call responses, evaluates them against predefined criteria, and can override or modify secondary user actions to prevent important calls from being missed, thus resolving the reliability issue without completely restricting secondary user operation.
2Reliability
If the electronic device restricts secondary users from responding to incoming calls, then the reliability is improved, but the ease of operation deteriorates
Solution Approach 1:
The system dynamically adjusts the level of restriction based on the situation. Rather than applying a static restriction, the call management module evaluates each incoming call context and secondary user action in real-time, applying restrictions only when necessary to prevent harmful outcomes while allowing normal operation otherwise.
Solution Approach 2:
The system changes operational parameters such as the degree of restriction applied to secondary users based on call importance, time of day, and user behavior patterns. This allows the system to maintain reliability by adjusting parameters dynamically rather than applying fixed restrictions that would always reduce ease of operation.
3Reliability
If the electronic device monitors all call responses by secondary users, then the reliability is improved, but the device complexity increases
Solution Approach 1:
The system applies partial monitoring rather than comprehensive monitoring of all secondary user actions. It focuses monitoring resources on critical call responses and high-risk situations, using heuristics and context analysis to determine when full monitoring is necessary versus when simplified oversight suffices, thereby reducing overall system complexity.
Data Source
AI summary
An electronic device, a method and a computer program product for managing incoming calls. The method includes detecting, via a processor, activation of an electronic device to a second operating mode from a first operating mode. In response to detecting an incoming call while the electronic device is in the second operating mode, the method further includes determining whether the second operating mode enables a secondary user to respond to the incoming call, and in response to the secondary user being able to respond to the incoming call, detecting whether the incoming call is responded to by the secondary user. In response to detecting that the incoming call was responded to by the secondary user, the method further includes recording a response to a secondary user responded call report and presenting the secondary user responded call report following detection of a primary user monitoring the electronic device.