Automatic Call Relaying via Physical Proximity Detection

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Solution Overview

Problem

Existing call forwarding mechanisms require complex manual setup and are easily forgotten, making it difficult for users to automatically relay calls from one telephone number to another, especially when the devices are not in close proximity or when the user is unaware of the secondary device's number.

Innovation Solution

Automatically detecting the physical relationship between two electronic communication devices and comparing it to a predetermined condition to relay calls from one device to another, with the option to send a message to the original device indicating the call was relayed, eliminating the need for manual configuration.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If manual call forwarding setup is used, then call relaying functionality is achieved, but device complexity and ease of operation deteriorate due to complex configuration steps

Engineering Contradiction:
Improvecall forwarding setupVSAvoidcall forwarding configuration
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The system automatically detects the physical relationship between telephones and configures call forwarding without user intervention. The telephones self-identify and establish relay relationships based on detected proximity or connection states, eliminating manual setup complexity while maintaining the call relaying function.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The system performs preliminary detection of physical relationships between telephones before call forwarding is needed. By pre-establishing the relay relationships based on detected conditions, the system prepares the call routing in advance, so when a call arrives, the forwarding is already configured without requiring real-time manual setup.

Inventive Principle:
Principle #10Preliminary action

2Ease of operation

If automatic call relaying is implemented, then ease of operation improves, but loss of information increases as users may not be aware of the relayed call

Engineering Contradiction:
Improveautomatic call relayingVSAvoidcall relay status
Core Design Contradiction:
Ease of operationVSLoss of information

Solution Approach 1:

The system provides feedback to the user about relayed calls through notifications or status indicators. When a call is automatically relayed from one telephone to another, the original telephone or the user receives information about the relay event, preventing loss of information while maintaining automatic operation.

Inventive Principle:
Principle #23Feedback

3Reliability

If call forwarding is configured manually, then reliability of call delivery is improved, but loss of time increases due to setup requirements

Engineering Contradiction:
Improvecall deliveryVSAvoidsetup time
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The telephones automatically configure call forwarding relationships by detecting their physical connection or proximity. This self-service mechanism eliminates the time-consuming manual setup process while ensuring reliable call delivery by establishing the relay path automatically based on actual physical conditions.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The system performs preliminary automatic configuration of call forwarding when telephones are connected or in proximity, preparing the relay path in advance. This preliminary action occurs before any calls need to be relayed, eliminating setup time while ensuring the forwarding configuration is ready and reliable when needed.

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentUS9300806B2Intelligent call forwarding
Publication Date: 2016.03.29 BEST BUY HEALTH INC
  • US9300806B2 patent drawing
  • US9300806B2 patent drawing
  • US9300806B2 patent drawing

AI summary

Systems and methods for providing alternate communication paths for telephone calls. Calls directed to a telephone are relayed to a second electronic communication device, which may be a second telephone, based on the physical relationship of the telephone and the second device. According to one aspect, the physical relationship is automatically detected and compared with one or more conditions. When one of the conditions is met, an incoming call directed to the telephone is relayed to the second electronic communication device. Detection of the physical relationship may include detecting whether the telephone and the second device are in close proximity, whether one or both of the telephone and the second device is moving, or other aspects of the relationship.