Call Router Emulating Caller ID for Lost Device Recovery
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Solution Overview
Problem
Users face challenges in accessing and retrieving important contact information stored on lost, stolen, or broken mobile devices, and in maintaining communication identity, which can lead to vulnerability and difficulty in reconnecting with contacts.
Innovation Solution
A system and method that utilize a call router and application server to initiate and manage voice calls, allowing users to access their user accounts, select contacts, and control message submissions, while emulating the caller identification of the lost mobile device, enabling communication and information retrieval through a voice device.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If users store important contact information and account information on their mobile device, then convenience of accessing information is improved, but vulnerability to loss, theft, or damage increases
Solution Approach 1:
The patent introduces a call router and application server as intermediary components between the user and their contact information. When a user's mobile device is lost or damaged, the call router receives incoming calls and forwards them to a safe device, while the application server provides secure access to contact information through authenticated sessions. This intermediary architecture allows users to access their contact data without directly storing it on vulnerable mobile devices.
2Ease of operation
If users rely on mobile devices to store contact information, then accessibility of information is improved, but ability to retrieve information from lost devices deteriorates
Solution Approach 1:
The system performs preliminary actions by pre-configuring the call router with the user's account information and contact data before the mobile device is lost. The call router is预先 set up to intercept calls intended for the lost device and forward them to a safe device. The application server is pre-configured with the user's contacts and can provide authenticated access, eliminating the need to physically access the lost device to retrieve information.
3Reliability
If a system uses call routing and account assumption to maintain communication identity, then communication integrity is improved, but system complexity increases
Solution Approach 1:
The patent employs copying by creating a virtual representation of the user's account identity through the call router. The call router assumes the account identification of the lost mobile device, effectively copying its communication identity. This allows incoming calls to be routed as if they were intended for the original device, maintaining communication integrity without requiring the physical device. The application server similarly copies contact information from the lost device to provide access from alternative devices.
Data Source
AI summary
A system for accessing information via a voice device comprises a call router configured to initiate and receive calls and at least one application server in communication with the call router via a network. The at least one application server is configured to receive a call from the voice device and access a user account stored in a memory. The application server is further configured to access a plurality of contacts of the user account and receive a contact selection of a selected contact. The application server is further configured to assume an account identification of the user account for one or more communications and control a submission of a message associated with the assumed account identification to a mobile device of the selected contact.