Call Suppression Server Area Code Lookup
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Solution Overview
Problem
Current phone systems lack the capability to automatically enforce state and federal regulations regarding the timing, frequency, and source of unsolicited phone calls, making it difficult for users to restrict unwanted solicitations effectively.
Innovation Solution
A method and apparatus that determine whether a phone call is a solicitation by looking up the area code in a call suppression database, comparing it to block entries, and applying regulations to block or route the call based on federal, state, and local laws, using a call server and processor to manage call suppression.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If current phone systems are used without automated call suppression, then users receive all incoming calls including unwanted solicitations, but users cannot effectively restrict unwanted calls and must manually track regulations
Solution Approach 1:
The phone system automatically performs call suppression by itself without requiring user intervention. The system self-manages the complex task of tracking regulations, comparing area codes, and blocking calls according to stored rules, freeing users from manual regulation tracking while maintaining compliance complexity within the system.
2Reliability
If automated call suppression system is implemented, then call blocking effectiveness is improved, but system complexity and database requirements increase
Solution Approach 1:
The system pre-loads call suppression rules and area code data into a database before actual call blocking is needed. By performing the complex data organization and rule setup in advance, the system ensures reliable real-time call blocking without requiring complex processing during the actual call event, as the comparison logic simply queries pre-organized data.
3Reliability
If manual tracking of call regulations is used, then system simplicity is maintained, but compliance with state and federal laws cannot be ensured
Solution Approach 1:
The system establishes a feedback loop where call blocking actions are automatically recorded and verified against stored regulations. The system continuously monitors incoming calls, compares them against compliance rules in the database, and adjusts blocking decisions based on this ongoing verification, ensuring reliable regulatory compliance through automated feedback-driven enforcement.
Data Source
AI summary
A determination of whether to perform telephone call blocking includes initiating a telephone call from a call server, determining whether the call is a solicitation call and determining the area code of the call and performing a lookup operation of the area code in a call suppression database. The process may also include retrieving a call block entry for a current day from the call suppression database, and comparing the area code to the call block entry for the current day to determine whether the call should be blocked.