Call Information Recording via Text Input Window
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Solution Overview
Problem
Existing mobile communication technologies face challenges in efficiently recording important call information during calls, especially on devices with low hardware or software configurations, due to disruptions caused by voice channel recording and the need for additional information extraction from voice files, which can result in loss of data due to memory constraints.
Innovation Solution
A method and apparatus that provide a text input window during calls to record information directly, establishing an association relation between the recorded information and the call identifier, allowing for convenient and timely recording of call information without disrupting the call process, thereby improving efficiency and reducing resource occupation.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If voice call recording is used to capture call information, then call information can be recorded, but it disrupts the call process and requires high-performance devices
Solution Approach 1:
The patent segments the information recording function from the voice call function. Instead of recording the entire voice call, the system provides a separate text input window that allows users to input and record only the essential call information (such as contact details, meeting topics) during the call. This segmentation eliminates the disruption caused by voice recording while still capturing the necessary information.
Solution Approach 2:
The patent introduces a text input window as an intermediary interface between the user and the information recording system. This intermediary allows users to conveniently input call information without needing to use voice recording, thereby avoiding call disruptions. The text input window serves as a mediator that enables information capture while maintaining smooth call progression.
2Loss of information
If voice call recording is used to capture call information, then call information can be recorded, but additional information extraction is required which reduces efficiency
Solution Approach 1:
The patent applies preliminary action by providing a text input window during the call that allows users to directly input and record call information in structured text format as the call progresses. This eliminates the need for post-call information extraction from voice recordings, as the information is captured in its final, usable form during the call itself, thereby significantly improving efficiency.
3Loss of information
If voice call recording is used on devices with low hardware configurations, then call information can be recorded, but memory constraints may result in data loss
Solution Approach 1:
The patent extracts only the essential call information (such as contact names, phone numbers, meeting topics) that users need to retain, rather than recording the entire voice call. By extracting and storing only these critical text elements in a text input window, the system significantly reduces memory consumption while ensuring that the most important information is preserved reliably, even on devices with limited storage capacity.
Data Source
AI summary
A method and apparatus for recording information during a call are described. The method includes receiving and recording information input through a text input window during the call and establishing an association relation between the information and an identifier of the call. In an implementation, receiving and recording the information input through the text input window during the call may include receiving a text input request message during the call, activating the text input window, receiving and recording the information input through the text input window, receiving a text input end message, and closing the text input window.