Call Transfer Control With Context Information
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Solution Overview
Problem
Existing electronic devices, such as mobile phones, lack convenience in handling incoming calls when users are engaged in conversations, as they only transmit telephone numbers without additional context, leading to a need for enhanced user experience in call management.
Innovation Solution
An electronic device equipped with both a first communication unit for public line network communication and a second communication unit for short-range wireless communication, which detects incoming calls and transfers them to a specific device, adding linked information like name, group, and notification settings to enhance user convenience.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If only telephone number information is transmitted during call transfer, then communication simplicity is maintained, but user convenience and context awareness deteriorate
Solution Approach 1:
The system performs preliminary actions by storing contact information (names, groups, notification settings) in advance in the transmitting device's memory. When a call is transferred, this pre-stored information is automatically retrieved and transmitted along with the call, eliminating the need for the receiving device to have prior knowledge of the caller's details.
Solution Approach 2:
The transmitting electronic device acts as an intermediary that bridges the gap between the calling party and the receiving device. It collects additional context information about the incoming call (beyond just the telephone number) and transmits this enriched information to the receiving device, enabling enhanced notification and processing capabilities.
2Loss of information
If additional call information is transmitted to enhancing user experience, then context awareness is improved, but communication complexity increases
Solution Approach 1:
The transmitting electronic device performs multiple functions: it detects incoming calls, retrieves associated contact information from its memory, formats this information appropriately, and transmits it along with the call transfer. This multi-functionality is achieved within existing device capabilities without requiring fundamentally new hardware or complex protocols.
Solution Approach 2:
The system changes the parameters of call transfer by adding information fields (caller name, group, notification settings) to the standard call transfer protocol. These parameter additions enhance the information content without fundamentally altering the underlying communication mechanism, maintaining compatibility while improving functionality.
Data Source
AI summary
According to one of aspects, an electronic device, includes: a first communication unit configured to perform communication using a first communication scheme; a second communication unit configured to perform communication using a second communication scheme; and a control unit. When the first communication unit detects an incoming call, the control unit transfers the incoming call to which information linked with an incoming call number of the incoming call is added from the second communication unit to a specific electronic device.