Call Transfer via Location-Based Device Association
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Solution Overview
Problem
Current telecommunications systems require manual actions to search and select devices for terminating incoming calls and moving active calls, which is time-consuming and inefficient.
Innovation Solution
A system and method that designates a primary device and secondary devices, allowing automatic call termination and movement based on location identifiers such as WiFi connections, GPS locations, or Bluetooth connections, using a Mobile Device Application to associate secondary devices with these identifiers, enabling seamless transfer of calls between devices with minimal user intervention.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If manual actions are used to search and select devices for terminating incoming calls and moving active calls, then the system can handle call termination and movement, but the process is time-consuming and inefficient
Solution Approach 1:
The system pre-establishes associations between location identifiers (WiFi routers, GPS locations, Bluetooth devices) and secondary devices before call termination or movement is needed. When the primary device connects to a location identifier, the system automatically retrieves the pre-associated secondary device and initiates call transfer without requiring manual device selection, thereby reducing call handling time and improving efficiency
Solution Approach 2:
The system enables automatic call termination and movement by detecting the primary device's connection to location identifiers and autonomously selecting appropriate secondary devices based on pre-configured associations. This self-service mechanism eliminates the need for manual intervention in call management tasks, significantly improving productivity while minimizing time loss
2Productivity
If automatic call termination and movement is implemented based on location identifiers, then call management efficiency is improved, but the device complexity increases
Solution Approach 1:
The system employs a universal association mechanism that works across multiple types of location identifiers (WiFi routers, GPS locations, Bluetooth devices) and various secondary devices (desk phones, mobile devices). This multi-functional approach consolidates diverse call transfer scenarios into a single unified system, improving call management efficiency without proportionally increasing complexity
Solution Approach 2:
The system introduces location identifiers as intermediary elements that mediate between the primary device and secondary devices. These intermediaries serve as contextual bridges, automatically linking the user's current location to the appropriate secondary device through pre-established associations, thereby simplifying the overall system architecture while enabling efficient automatic call management
3Adaptability or versatility
If multiple secondary devices are associated with location identifiers for automatic call transfer, then call termination flexibility is improved, but the difficulty of detecting and measuring device associations increases
Solution Approach 1:
The system segments the device association detection process by handling each location identifier type (WiFi, GPS, Bluetooth) as an independent detection module. Each module independently monitors its specific identifier type and triggers call transfer only when its associated condition is met, thereby enabling flexible multi-device support while keeping individual detection complexities manageable and modular
Data Source
AI summary
In a telecommunications network, an incoming connection request to a primary (mobile) device may be terminated at a selected secondary device based on location information (WiFi connectivity, GPS location, Bluetooth connection). Similarly, a user may move an existing connection from the primary device to the secondary device, and back, by simple interaction with the primary device. A Mobile Device Application (MDA) resident in the primary device may control the termination and movement of connection requests and connections.