Automatic Call Transfer via Trigger Number Analysis
Find Innovative SolutionsGenerate Solutions
Solution Overview
Problem
Existing call transfer methods are complex and reduce accuracy due to the need for manual network settings and user intervention, making it difficult to efficiently transfer calls from one user equipment to another.
Innovation Solution
User equipment that acquires and analyzes call information to determine if a call is from a trigger number and meets specific ring parameters, automatically sending a call transfer instruction to a server to transfer the call to a secondary user equipment, ensuring accurate and interactive call transfer.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If manual network settings and user intervention are used for call transfer, then call transfer functionality is achieved, but operation complexity increases and accuracy decreases
Solution Approach 1:
The system automatically detects call information and executes call transfer without requiring manual network settings or user intervention. The terminal autonomously completes the call transfer process by analyzing call data and sending transfer instructions to the server, eliminating the need for users to manually configure network parameters or edit activation instructions.
Solution Approach 2:
The system pre-configures call transfer rules and parameters before actual call transfer is needed. By establishing the call transfer mechanism in advance and automatically detecting call information when needed, the system eliminates the need for manual setup at the moment of transfer, reducing operational complexity.
2Reliability
If manual setting of activation instruction and phone number is required, then call transfer can be initiated, but operation accuracy is reduced
Solution Approach 1:
The terminal automatically extracts and analyzes call information including phone numbers and call details without requiring users to manually input or edit activation instructions. The system self-completes the entire activation process by autonomously processing call data and generating transfer requests, thereby eliminating human error in manual entry.
Solution Approach 2:
The manual mechanical process of editing and sending activation instructions is replaced with an automated electronic system that detects call information and executes transfer commands through software algorithms, improving accuracy by eliminating manual input errors.
3Reliability
If automated call transfer based on call information analysis is implemented, then call transfer accuracy is improved, but system complexity increases
Solution Approach 1:
The server acts as an intermediary between the terminal and the call transfer execution. The terminal analyzes call information and sends instructions to the server, which then handles the actual call transfer. This distribution of functionality reduces the complexity burden on individual components while maintaining high accuracy through automated analysis.
Solution Approach 2:
The call transfer system is divided into distinct functional modules: call information acquisition, analysis and judgment, and transfer instruction sending. This segmentation allows each module to be optimized independently, managing system complexity while achieving high overall accuracy through automated decision-making.
Data Source
Figure 1
Figure 2
Figure 3
AI summary
Embodiments of the present invention relate to the communications field, and provide a call transfer method and user equipment. The method specifically includes: acquiring a phone number of a current call to first user equipment; determining whether the phone number of the current call is a trigger number; if the phone number of the current call is the trigger number, determining whether a ring parameter corresponding to the number of the call meets a preset condition; and if the ring parameter corresponding to the number of the call meets the preset condition, sending a call transfer instruction to a server, so that when it is determined that a number of a call is a trigger number and it is determined that a ring parameter corresponding to the number of the call meets a preset condition, the call to first user equipment is transferred, thereby improving accuracy of call transfer and improving an interactive capability of the user equipment.